Homewood Suites by Hilton Philadelphia-Valley Forge

De ligging met gratis parkeren en meerdere winkels en restaurants in de directe omgeving is ideaal (supermarkt tegenover het hotel). De suites zijn ruim. Prima ontbijtbuffet en zeer vriendelijk personeel.

De badkamer was ietwat verouderd.

The front desk was friendly and helpful, the location is great- close enough to key sites without being in the city, the surrounding area feels safe and has many options for food and shopping. Rooms were a great size with lots of space for a family with two kids.

Our room had a musty smell, but with the heat and humidity we had been experiencing I didn’t hold it against them.

Loved the 2 bedroom suites and pool area! Just what we wanted. Only complaints would be not enough towels, blankets in an “8 person” suite and when we called for more blankets they said they didn’t have anymore. Not enough coffee for 8 people either. I think rooms should be stocked for possibly 8 people as it’s advertised for. Otherwise great!

Good hotel, clean and effective staff

I was called at check in to be informed that they were over booked and they moved me to a different hotel. Didn’t ask, told me. And put me in a room that was not what I reserved. When I asked if it was the same studio suite they said yes. When I got to the other hotel they didn’t know I was coming and didn’t have my payment on file at all. I paid for the room in advance a month prior to my visit. Very disappointed with my first experience with Hilton hotels.

The hotel meet our needs but needs some work to it. The problem we had is the fact the hotel allowed a few guest to host a huge party in the common area of the hotel. They had non paying guest use all the amenities taking away from us who paid. There were over 75 people in the tiny pool area. When asked to speak to a manger about my children not feeling safe in the pool due to the amount of people and we were told there was none on duty and they would call us. They never did. We paid good money for our kids to be able to swim and use the basketball court but we were not able to due to non guest. There were only 2 towels in our room with an occupancy of 4 and no towels for the pool. Highly disappointed

staff was incredible. super busy with baseball tournments abd made everyone feel like they made time for each person. rachel at the front desk was a pleasure!

Great property and location.