Castle at Waikīkī Grand

The staff was very nice

The staff was very welcoming and helpful.

Great stay and view was beautiful! My fiance and I had a great time!

This suite was far better than we excpected! The staff was friendly and was nice enough to store our bagse before check-in and after the checkout, and let us check-in a bit earlier. The suite itself was nice, big kitchen and just a bigger suite in general for what we're used to. The view from the terrace in front of the room was absolutely amazing! Worth every penny!

This was our second stay here we had a great experience the first time but after this stay we have vowed never again. The location is wonderful but that is about it. The room wasn't the cleanest the bedspread was gross not sure if that was even washed recently and since you only get clean towels every other day you have to use the same washcloth for two days. We even looked at moving to another hotel in the area for our stay. The room was not even close to what is being depicted online.

So the experience in this hotel was good, but not the best. The room was clean, the view was beautiful, the location is great, and the staff is welcoming. All the great attributes of a good stay in Hawaii for an “affordable” stay. Really can’t complain much. On the bright side, they really gave me the ocean view with balcony and was able to reserve a parking spot in their indoor garage for the whole stay (at a cost of $33 per day, which is rather normal price for the location). The parking spot fit an SUV comfortably. Also, everything use codes to access room, garage, pool, laundry room, etc. So you can go splash in the beach which is 3 min walk from hotel without worrying you do get the card/key wet.

However, the room itself (decorations, bed sheets, water faucets) felt outdated to the point it’s a turn off. The room looks and feels like motel from the 60’s. If they revamp the rooms, the stay would feel so much better. For the same price or a bit more, I could stay in an hotel that feels more like an “hotel”. Finally, it’s an island, and they try to save water by making the water flow from the faucets reduced and slow. This can be annoying if you are not used to it. Would I stay again in this hotel or recommend to anyone? No, I learned my lesson not to be a cheapskate. I do prefer to pay more and fully enjoy my stay in Hawaii.

10/10 recommended!! This was our first vacation as a family with our 10 month old, we stayed 2 weeks. Had zero complaints. And we really appreciate how kind and accommodating everyone was. We will definitely be back!

This is the worst hotel i can remember staying in in the past 30 years. The rooms did not match the pictures on the webpages. There was mold in the showers The rooms were furnished with second hand furniture. The swimming pool was too dirty for swimming. And there is no room cleaning service. The only positive was the proximity to the beach.

Do not stay here. The place is run down and old with no amenities. The management is unsafe and unprofessional. Dangerous and racist people. Has a hidden mandatory fee of $199 and other $150 fees. Total for one night stay was $550 in a run down motel type venue built in 1960's. Was unable to sleep due to loud banging noises, construction and greeted with an army of racist cops for checking out 15 minutes late after paying a $150 late fee. Locals call management "queen cop" and this place has a bad wrap in Honolulu. Needs to be shut down. Do not stay here. You can stay at a 4 or 5 star hotel or the Hilton for this price.

Staff, coffee, pool

We were in a room right next to the hotel “smoking section”. They did offer to move us but it wasn’t until day 4 of our trip so it wouldn’t only been one night in a different room. The room we were in was very stuffy. Very claustrophobic. One narrow rectangular window, that’s it. No outside sitting area. I was super dissatisfied with how much money we spent. Staff all very nice. Pool was great. Just spend another $250 a night to not get one of the rooms we did.