We visited as two families with 4 adults, 4 children aged between 22 months and 13 years.
Food - lunch 12.30-2pm and tea 7-9pm - fantastic, always kept topped up, fresh, lots of food cooked fresh in front of you, lots of choice. Options for plain pasta, sauce, chips etc for those younger fussy ones! We visited at the end of the season and at teatime there was sometimes queues for the freshly cooked food, everyone was polite as queued fairly. There is a steriliser, liquidiser and plastic plates for babies. Loads of tables and plenty of places to sit. There is also a playground in the outside seating area of the main restaurant. Water in big fridges to help yourself, of drinks available from staff or the bar.
Pools - the pools were cold, and sometimes the kids wanted to get out after a while due to this, but it didn’t put them off getting back in again once warmed up! The sea was warmer than the pool, I don’t think this would be an issue in the warmer months but we travelled end of October so was about 24/26 degrees. Despite this, we all had a great time in the pools. There is a baby pool with slides next to the main pool , slides , and also a separate kids pool with slides open for 2 hours morning and 2 hours afternoon. There is no sun loungers around the pools with slides, only the baby pool and main pool. You cannot use the lagoon pool/bar unless a guest in the lagoon rooms. You have to get up early to save a sun lounger if you want one, most were full by 7am.
Snack bar - open 10.30am-5pm. Usually salad, chips, pizza, burgers etc. Later in the afternoon mini doughnuts and chocolate sauce is available. All food cooked fresh there are kept well topped up. Turkish pancakes and ice cream are available free next to the mini zoo (behind the gym).
Rooms - we stayed in a deluxe club double room, this was one room with a double bed, a single bed and a travel cot. If you have 2 bigger kids then they add an extra single bed so they can sleep 4. The rooms were clean, made up everyday with fresh towels, large shower that was lovely and warm. Very small patio/balcony only really suitable for drying swimwear and storing inflatables. The club rooms are all really near to the main facilities.
Shopping - there is a mall with shops and hairdressers, but it is cheaper if you go offsite to Fethiye, olu deniz or Calis.
Transfer - we had a private transfer and it took 45 minutes from Dalaman. Shared transfer would be slightly longer.
Cleanliness - the whole hotel was spotless, a whole team of staff and cleaning and tending to the gardens all the time to keep it looking great.
Beach - loungers available, lovely jetty, beach pebbly but there is steps to get into the water to where is is more sandy. Steps down off the jetty for swimming and also a dive board. Lifeguards on the jetty during the day. The sunset is beautiful and a must see.
Going out - we went to Calis (20 mins) , Fethiye (30 mins) and Olu Deniz (45 mins). There is taxis outside the hotel. We used the hotels mini bus as there was too many of us for one taxi and the driver was great and came back for us at the time we asked. You can book this at the reception. Olu Deniz blue lagoon is a must, great day out, shopping and lunch then a walk down to the blue lagoon (100 lira per person) for a swim. It’s lovely, still and shallow enough for a nice swim with kids too.
Kids club - only used once but was enjoyed, there is a programme of activities for each day.
Entertainment - this was great, kids disco at 8.30pm , main entertainment at 9.30pm each night. The entertainment team were really good, talented and professional. They also sometimes have acts coming from outside the hotel to perform which were also really good.
Bars - cocktails only available from the beach bar, branded alcoholic drinks at all bars and also including coke, fanta, sprite. Nuts available behind the bar which we ate bucket loads of! Large bar in the centre where the snack bar is, pool bar, and a coffee bar near the slides for flavoured coffees and iced coffees.
We thought this hotel was fantastic and cannot fault it, we had a really lovely time, the staff were great, friendly and the hotel was super clean. I would recommend booking If you are thinking of doing!