Grand Hotel Llandudno

Was not wot I ask for

No parking, Patio door wouldn`t lock and safety device was not connected even though there was a warning on the hotel leaflet not to use the balcony for safety reasons. Bathroom door could not be closed from outside ( no handles) to stop the permanent light shining through during the night. The staff were excellent as was the food the dining room was also well kept.

Me and my family stayed here for the weekend, ill start with the Negatives the ground floor toilets has you enter were not acceptable there was never any toilet paper or soap and a dirty nappy was left in the middle of the floor which i understand is not the hotels fault but the disgusting person who left it there but when the reception staff were informed they said they couldint do anything about it at that time and the nappy was still there later that day which just means there is no regular cleaner or inspection of the toilets. On first appearances the hotel didnt really impress me its shabby looking and there is bird poo on all the windows which is quite sickening when your eating breakfast in the dining room, all the wndows could do with a good clean. These were my only nagative points has i was pleasently supprised just how much i enjoyed my stay here, the staff are pleasent, the hotel was nicer on the inside, our quadruple room was basic and nice with tea making facilities, t.v, wardrobe, the room was clean and the bed was the most comfortable bed i have ever slept in. The entertainment that night was good also with 2 singers and then a giggle at the karaoke, i stayed up way past my bedtime for it lol. The dining room was a nice size, i liked the buffet breakfast and the food was good. Overall despite my nagatives i would stay in this hotel again.

Really clean, good facilities, comfortable and quiet.

Was good

Food terrible asked for quiet room put right above the kids entertainment on the pier noisey all day

Good location

Nice hotel and location but staff need training and need to welcome in good manner as they need to know the hospitality and warm welcome and explain all the facilities such as breakfast timing ,breakfast area ,check out time ,prices of breakfast internet facilities and how to connect and also surrounding and many more which makes the guest more satisfied and happy for the services as people pay for services and wanted to feel that they are in such environment where they enjoy and get relax and enjoy the holidays and stay .

Worst i ever found, blocked my door next day because they forgot to take from me the deposit for the pet and to be refunded after check out, i didn't receive my money back,Expedia site they do nothing, the only nice things its where it is the hotel,nice view...nothing else,very expensive for the condition, dirty on the windows,small of bleach and a lot of hear on the floor,toilet small in the morning....disappointed for the money i paid for 2 nights its not worth

Staff excellent. Food was ok. Room brilliant sea view. Windows outside need cleaning. Good overall for the price paid.