Grand Hotel Llandudno

Rooms very dated with paper peeling of the walls. Food terrible and really overpriced.

Check in was ok - despite conflicting information on the Hotels.com website. The room had a view of the sea, but also had a hole in the wall. There was no plug in the wash basin. When this was reported, a plug was provided - but it was too small and we had to McGuiver a solution. There was only one bedside table, no power outlets close to the bed, no extra blankets in case the room was cold, and the window didn’t close properly. We stayed for four nights and there was no housekeeping (clean sheets, towels etc) during our stay. No toilet brush… Although it appears improvements have been made to the property, I’m sure there are better places available for a lower price. The property did not respond to various enquiries made through the Hotels.com app, and there helpline number was a premium rate number.

Hotel looking tired, room reminded me of SLAM room - basic/grim.

Booked a short stay with our young granddaughter,reckon that we chose the right place. Almost everything on your doorstep in a lovely place like Llandudno.

I will never stay here again

Overall it was a good experience but in the morning when we are about to take a shower, there is no any toiletries.

Location was perfect but rooms were terrible walls wafer thin you could hear neighbours both sides and above, the floor boards creaked so loud in all rooms by us, a few times when we were in bed we thought people had entered our room due to thin wall's.Had a family room with grandson it was so small you had to walk sideways to get to the dirty french windows that was falling apart, balcony was dismal. Worse hotel weve ever stayed in in over 30years. Blonde haired receptionist was cocky and unhelpful, asked for milk, teabags, toilet roll and towels to be taken to room, she started laying them out on counter! We had a 4 night stay. Best advice i can give is give it a wide berth.

Arrived, someone was sleeping in the room. The lady at the front was helpful I feel sorry for her.

We didn't eat there, the beds and pillows were hard and they said they didn't have any bath towels.

We needed a last-minute hotel for one night at a reasonable price and this was by far the cheapest. I was aware of its reputation and was very wary. But check-in was very quick and the room was ok. The bathroom has been refurbished so it wasn't too bad although the finish and attention to detail was awful. I was pleasantly surprised to find a panel not curtain for the shower. Room was small but includes an iron and kettle with plenty of tea, coffee and biscuits. There are plenty of plugs. Of course, by far the best feature is the hotel's location right next to the pier with amazing views across the bay. If the price were right, I would definitely stay again.