SBH Fuerteventura Playa

Unfortunately we haven't been to this hotel as yet because we can't get intouch with this hotel the phone number you ring is all Spanish and the messages you send and emails do not get a reply what sort of hotel is this

I stayed at the SBH Fuerteventura Playa Hotel, and I can honestly say this place should never have been open in the state it was in. The conditions were completely unacceptable — dirty, run-down, unsafe, and nothing like what was advertised. Facilities were broken or closed, food was poor and repetitive, and the overall cleanliness was shocking. The hotel felt neglected and unsanitary, with areas that were clearly not being maintained properly. What’s worse is that guests were expected to just accept it — but no one should have to pay to stay somewhere in this condition. It was stressful, upsetting, and a huge disappointment. If you’re thinking about booking here, don’t. This hotel needs major repairs and proper management before it should ever be taking guests again. And now it’s closed…?!!! No accountability whatsoever from this hotel!!! An NO this is definitely NOT exaggerated!!!!!

Hotel clean nice setting friendly staff only bad point is with all inclusive are repetative meals fish every night weak drinks beds like sleeping on concrete no coffee facilities in rooms no entertainement for adults

We arrived at the hotel, kitchen was closed and we had to walk to another hotel to get their buffet. We come back, get our room keys and our room smells HORRIBLE, mosquitoes everywhere at night. The beach is filled with only rocks, u cant even go for a swim because the rocks are everywhere, so we had to drive to other locations and find other beach spots so we can tan. the room cleaners are nice, but what isn't nice is the amount of hair they leave in the bed after they tuck in the sheets, also they don't even do much cleaning just folding bath towels. First holiday I've ever went on and I don't think I'll ever want to travel again. trust me. never book here and DEFINITELY DO NOT buy the all exclusive thing because its not worth it. Also i have to mention that the 2 rooms we had, both balcony's were facing into a wall and the other hotel next to us, NOT EVEN THE POOL!!! such a scam its unbelievable, theres no way its rated 3 stars

Rooms very nice food in main restaurant ok but never any tea bags ne drink machine work at 1 time just one I dontbusually moan but the pool area is dirty and not cleaned any dsy I been hear staff are nice eork hard but there is no love for this hotel needs to be maintained then eill be nice as its a loverly place I won't come back

this was an experience to remember but it got me thinking. the hotel was lovely, the staff were accommodative and kind and the room we stayed in was great, but for some reason we heard loads of different people complaining. about that the gas wasn’t working so they had to walk to the other hotel to get dinner and about the drinks ect. the food was spectacular and the walk to the other hotel wasn’t something we could complain about as it was beautiful. the drinks were good with a nice selection of cocktails and beverages. me and my partner are 18 and 19, and we didn’t quite understand how this experience made some other guests upset. the country was beautiful and such an amazing memory to have. to the guests who didn’t quite enjoy the experience quite like we did i would love to know how is was bad? out of general curiosity. thank you to all the kind staff and i apologise on behalf of all of the other guests who i saw scream and complain to you on the daily.

WARNING!!!! This hotel no longer has its restaurant open as it was closed for health and safety issues 9/9/25 Some people were initially moved to other SBH hotels but this is no longer possible. There is NO FOOD whatsoever at Playa. Hotel is also suffering from insect infestation and everyone is being bitten to pieces - we slept outside on the balcony as it was so bad! Hotel has now been removed from Love Holidays website but they are still flying people out despite the problems. Whatever this hotel has been like in the past, you will now have a holiday from hell here now so please, please contact your travel agent and go elsewhere.... check Facebook posts for more into

We arrived Tuesday 9th September 2025 where they took our passports and told us to go for lunch as we couldn’t check in until 3. We came back at 3 and they gave us our room keys to which we then asked about passports they just looked at us confused and said we now had to wait. So we sat there for 10 more minutes to wait for our passports as they just weren’t handing them back over. We finally got them after just sitting around and headed to our rooms. We had some lunch and our dinner in the hotel which was pretty poor. The staff in the restaurant were accommodating, putting tables together for our group of 10. We then revived letters saying the kitchen had been closed due to a gas leak and we had been asked to walk to another hotel for breakfast, lunch and dinner. We asked the sister hotel if we were able to stay and use the facilities rather than walk back and forth and they said we needed wrist bands from our hotel, so we went back to our hotel, they told us we didn’t. We have now spent every day at the SBH Costa Calma hotel rather than our own. The main problem is that is seems our entire hotel has also been sent to SBH Costa Calma so the queues for food, drinks, etc. are absolutely insane. The restaurant feels more like a flee market. It is a battle to get food every day. Our room was okay but extremely dated, the room itself is large and right on the beach however the walk to and from our room is extremely long which doesn’t bother us but may be an issue for someone else. Our aircon is also absolutely shocking. It just blows our air, doesn’t even cool it. We come back to our room every evening and find ourselves struggling to sleep due to the heat. We can’t even have the balcony door open as we are on ground floor. We had also been speaking to other people we’ve met in the hotel who have also been saying the same thing. They have created a resolution for us but it’s just a joke to expect paying guests to just be happy to spend their time walking back and forth between hotels. Not only have we been told to go to other hotels but we also received aggravation from the “bar manager” at SBH Costa Calma. We have been eating and drinking and using the pool facilities nearly the entire week we have been here and just today he came and basically told us off for drinking at that hotel. We had previously spoken to SBH Fuertaventura reception and they told us we were welcome to eat drink and use the facilities at the Costa Calma hotel and that we didn’t need other wrist bands. We have now been met with confrontation from staff. We’ve been told one thing by one and another by others. But we continue to get served at the SBH Costa Calma hotel. There is lack of communication and now we are put into an awkward predicament as we do not know where we stand. We also found out that apparently SBH Fuertaventura Playa is going to be shut down. I hope you are unable to book so people don’t have to deal with what we have been going through this week.

Arrived 11/9 got told kitchen closed due to gas leak. Had to go to other hotels for breakfast, lunch and dinner. Found out next day, kitchen had be closed by health and safety plus hotel closing down for full refurbishment. Only then was informed people with disabilities were entitled to taxi compensation with a receipt. Tbh, if had been told then wouldn't of booked here. All inclusive meaning it's all at other hotels, definitely not what I paid for.

Here at the moment, kitchen has been closed, they say it due to a gas problem, but heard its health and safety that has closed it, we have to go over the there sister hotel Costa Calma beach, for meal, there is no snack bar here just a drink bar, one member of staff on reception is very rude, waited over 4 hrs for our room on arrival, Room ok, could do with updating but it is clean, I can’t knock the cleaners up to now. HSB have temporary stopped selling holidays to this hotel, so have no idea while Love holidays still selling holiday to the hotel.