Hotel Casa Dona Susana by Los Arcos

Location was great; breakfast included at an affiliated beach side facility; rooftop bar and pool with an ocean view; desk staff was friendly & helpful.

Rooms were dated, small, not clean looking; windows did not open; 2cm crack under door;

Great location, close to everything, the beach, the malecon, restaurants. Although close to main streets, it was surprisingly very quiet. The hotel has a very calm and relaxing atmosphere which we really appreciated. The spaces were always clean. Enjoyed the pool area, calm place for relaxing. Staff was very friendly and attentive at all times. I enjoyed my stay at Casa Doña Susana.

Pool towels have to be obtained from another hotel, at the beach. It’s very short walk. Not a big inconvenience.

The staff was amazing. Front desk and cleaning ladies! All great

Clean, comfortable rooms with a small kitchenette, excellent staff and location. The beach amenities at Los Arcos

Nothing

The room type I requested at Casa Doña Susana was not available when I arrived, so they put me next door in Los Arcos Suites. The room was large with a sitting area, but the bathroom was small and old. The pool area was not very nice, and there was no breakfast option. The staff were polite, and the cleaning staff were very thorough. The room was well air-conditioned and quiet from street noise; however, a group of adolescents stayed who were very loud, slamming and knocking on doors and splashing in the pool late at night. If I return to PV, I would not stay in Los Arcos Suites, but I would prefer to stay at Casa Doña based on what I saw of the hotel and common pool area.

Beautiful courtyard, great rooftop pool and it’s wonderful that they are a sister hotel to Los Arcos Playa, so we could utilize the beach front there. Yummy breakfast!

Although the hotel was generally quiet at night, it was badly soundproofed, so you do hear anyone talking when they’re in the courtyard and there’s some noise pollution from the plumbing. King bed was nice but took up most of the room.

This is a decent hotel for the price and location if this is the area you want to be in

Although we did enjoy our stay the rooftop pool was so very cold and nt useable for us, the pool across the street was great but often very busy and the one at the resort was so full and in full shade.

The location was great, I loved the traditional decor and courtyard area. It was awesome being able to use the Los Arcos pool and beach facilities. Gorgeous!

Some rooms are dated. I had two reservations - the first room had balcony and updated bathroom. The second was a standard king room with a stocked kitchenette with cook top, which was handy. The kitchenette and bathroom were dated. The second bed was pretty hard while the first was more comfortable.