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8.4 / 10 Guest Rating

Copal Tulum Hotel

Calle Ixchel sn, Tulum, QROO, 77760, Tulum, MX

Copal Tulum Hotel - main view

About the Property

Relaxation at the Spa
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials.

Recreational Amenities
You're sure to appreciate the 2 outdoor swimming pools, a 24-hour fitness center, and bicycles to rent.

Fine Dining and Bars
Enjoy international cuisine at Copal, one of the hotel's 2 restaurants, or unwind with a drink at the bar/lounge or the poolside bar.

Plan your luxury stay at Copal Tulum Hotel in Tulum (Zama) and experience an unforgettable retreat.

Facilities & Amenities

Full-service spa
Fitness facilities
Express check-out
Firepit
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 7:00 AM to 9:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. The property is professionally cleaned.Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Luxury Apartment, 1 Bedroom, Private Pool - Photo 1
Luxury Apartment, 1 Bedroom, Private Pool - Photo 2
Luxury Apartment, 1 Bedroom, Private Pool - Photo 3
Luxury Apartment, 1 Bedroom, Private Pool - Photo 4
Luxury Apartment, 1 Bedroom, Private Pool - Photo 5
Luxury Apartment, 1 Bedroom, Private Pool - Photo 6
Luxury Apartment, 1 Bedroom, Private Pool - Photo 7
Luxury Apartment, 1 Bedroom, Private Pool - Photo 8
Luxury Apartment, 1 Bedroom, Private Pool - Photo 9
Luxury Apartment, 1 Bedroom, Private Pool - Photo 10
Luxury Apartment, 1 Bedroom, Private Pool - Photo 11
Luxury Apartment, 1 Bedroom, Private Pool - Photo 12
Luxury Apartment, 1 Bedroom, Private Pool - Photo 13
Luxury Apartment, 1 Bedroom, Private Pool - Photo 14
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Luxury Apartment, 1 Bedroom, Private Pool

2 Twin Beds and 1 King Sofa Bed969-sq-foot soundproofed room, deck/patio with garden views Layout - Bedroom, living room, and sitting areaRelax - Private pool; in-room massage availableInternet - Free WiFi Entertainment - 43-inch Smart TV with satellite channels and NetflixFood & Drink - Kitchen with microwave, coffee/tea maker, and electric kettleSleep - Memory foam bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Yard, laptop-compatible safe, and laptop workspace; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in

90 m2
Sleeps 4
2 Twin bed (90-99 cm wide)
1 Sofa bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVAir conditioningHair dryer

Apartment 1 Bedroom Rooftop Pool

Non-refundable
Room Only
20% OFF$182.01

$145.61

Includes taxes & fees

Guest Reviews

8.4
Excellent129 verified reviews
AI Summary

Guests highly rate the friendly and helpful staff and frequently praise the beautiful and peaceful grounds.

Categories

Cleanliness7.9
Service8.9
Location8.4
Room Quality8.2
Amenities8.4
Value for Money7.9
Food and Beverage8.9
Overall Experience8.4

Select topics to read reviews

S
shannon
Verified booking
family
Standard Room
Stayed in Mar 9, 2025

"Exceptional"

10.0

Super dope spot felt like I was in the jungle . The staff is very helpful and it’s in a safe area

Helpful?
K
Karla
Verified booking
Standard Room
Stayed in Mar 4, 2025

"Exceptional"

10.0

.

Helpful?
J
Joseph
Verified booking
partner
Standard Room
Stayed in Mar 3, 2025

"Exceptional"

10.0

Front desk staff very helpful, especially the attention and genuine concern for customers' satisfaction from Ivy.

Helpful?
C
clara
Verified booking
partner
Standard Room
Stayed in Mar 3, 2025

"Exceptional"

10.0

Love the hotel and the inside environment. I’d have preferred if the pools were heated. Great service!!

Helpful?
C
Cyra
Verified booking
partner
Standard Room
Stayed in Mar 1, 2025

"Exceptional"

10.0

A lovely hotel with excellent staff and service. Restaurant had excellent food.

Helpful?
T
Terrell
Verified booking
friends
Standard Room
Stayed in Mar 1, 2025

"Exceptional"

10.0

Overall great pick for my first time in tulum

Helpful?
T
Tehlair
Verified booking
partner
Standard Room
Stayed in Feb 25, 2025

"Exceptional"

10.0

The area and the ability to rent atvs

Helpful?
P
Paul
Verified booking
Standard Room
Stayed in Feb 23, 2025

"More than expected"

10.0

Everything expected and even more. The staff when you first arrive are super personal and keep a friendship the whole time you are there. We stayed a week. Every evening coral filled the air. The hotel is some what off the beaten path, but still ina central location to restaurants.

Helpful?
K
Kyle
Verified booking
family_with_children
Standard Room
Stayed in Feb 21, 2025

"Good"

6.0

The restaurant was decent. Recommend the upstairs Japanese restaurant. Call ahead to see if you can book a whole apartment rather than a single room as the room itself is rather small.

Helpful?
M
Michael
Verified booking
partner
Standard Room
Stayed in Feb 19, 2025

"Exceptional"

10.0

Nice staff. Good meal and drink options. Overall a very good value, but a little bit of a walk from the main tulum strip

Helpful?