Airai Water Paradise Hotel & Spa

The staff employed at the Airai water paradise are absolutely delightful. Always willing to help with any problem and will do their best to make sure guests are taken care of. The staff at the reception are particularly special. They are always cheerful and helpful. They remember guests by their names even if it’s just for one nights stay. The property needs better WiFi, but it’s personnel are some of the finest I have encountered on my Travels.

Overall the stay was great. I do wish that both hotels.com and the hotel mentioned that American Express was not accepted. The lighting in the room and the bathroom was too dim for my liking and the room was a little tight on space but I didn't mind it too much. The restroom was a decent size but I don't think the ventilation was working properly. There was mildew in the grout that I wish housekeeping would've cleaned. There is no ironing board and iron in the rooms, just FYI. And there is no laundry facility on site. I wish these were noted in the hotel information as it would have came in handy since we were there for 11 days. There is no elevator, and no WiFi in the rooms as well, but that didn't bother me at all because it was a great disconnect from the world:) Service was great, all the staff I encountered were very helpful, especially when it came to carrying our luggage up and down the stairs. The breakfast buffet was decent and the coffee was pretty delicious so no complaints there. The swimming pool was great. Overall, I am pleased and I would stay there again:)

First—best staff I’ve encountered in all my hotel stays. They are awesome, so helpful and kind. The hotel itself is older but well maintained and very unique. It is rich with Palauan culture, as displayed by the storyboards (including a giant one in the lobby), shells, and other artifacts. The room was comfortable and clean, the pools were fun and clean...overall, really great stay here. Plus the convenience of airport and town shuttles. My only complaint would be the bright lights on the face of the air conditioner in the room. It was like a night light on crack, haha. Also, if you happen to have a child sleeping on the other bed that bumps their head on the light switches (by the pillow), you will wake up in the middle of the night in a blur, as all the room lights pop on.

My overall experience was grat staying there. Only one thing my family and I wasn’t too pleased about .... the rooms did not provide WiFi . That was the only inconvenience we had with our stay ....

Room was very nice and clean. Unfortunately, no internet in the room, only in the un-air conditioned lobby. We were a little concerned that the shower leaked water, but probably the bigger drawback is that it is fairly far from town and not directly on the beach. Shuttle was available, but required a 1 hour notice.

Airai Water Paradise Hotel was a fantastic place for our family to stay for a getaway. The staff were delightful and always available and made every effort to make our stay enjoyable. The pool and winding waterslide was perfect for our boy who had just turned 3 years old and he loved the water. Breakfast was really good - some days were buffets and others were ordered from a selected menu which gave us bigger serves than when the buffet was on. Dinners and lunches were also available in the hotel with a selection of cuisines at affordable prices. We felt very safe at the hotel and were blessed to discover Palau Escape shop in the hotel which offered wonderful dive/snorkelling/adventure tours led by Joe and captained by Francis who discovered most of the sites including Blue Corner and established tourism in Palau. Choosing to stay at Airai Water Paradise Hotel was a highlight of our trip as it was a special treat to stay there and was just what we were looking for as accommodation and it made for a wonderful hotel and perfect retreat from the bustle of Koror. My family had a fantastic stay at Airai Water Paradise Hotel and would not hesitate to stay there again. Thank you to all the staff for a wonderful time!

very good free shuttle bus from hotel to wctc mall and airport but a little tv chanels and poor breakfast

nice swiming fool and good shuttle bus. kind staff but a little bit poor breakfast

It have seen better days. Hotel could use some updating. Overall a good value.

Needed air conditioning in the lobby and fitness room. It felt like an oven. Very good shuttle service to town and from the airport. Very nice staff. 1 out of 2 waterslides worked. Not much to see in Koror. Slow wi-fi