Airai Water Paradise Hotel & Spa

The hotel is close to the airport with free shuttle service to the airport and downtown, quite convenient. The facilities were a bit outdated, some renovation would make the hotel more pleasing. The service was impeccable and I will stay here again if visiting Palau.

very kind receptionists and shuttle bus was so useful to go to downtown eventhough this hotel located near airport. recommended very strongly

Good: location to airport & free airport shuttle Bad: honeymoon suite smelled of chemicals, toilet did not flush, no cold water available in shower, 1 tv channel We only stayed here for the night before we flew out of Palau, as we had to be at the airport at 2am and wanted a bit of sleep without paying resort prices. This place served a purpose for us, but I wouldn't want to stay more than 8 hours including sleep. Very outdated hotel. Staff however, are polite, courteous and are easily the best part of the hotel.

Beautiful setting. There is a shuttle to Town which is very handy.

Okay for a place to sleep before getting onto a boat the next day. That's about it.

It looks like it was a grand hotel 30-40 years ago. Very impressive entry and grounds, but it is showing its age. Also housekeeping in the bathroom was questionable -- especially shower. Still better than several we saw especially for the price. It looks like Palau is a harsh environment for buildings -- heat and humidity. Staff generally was very helpful and cooperative.

Great value for the money. Staff immediately responded to all requests and helped with tours. 20 minutes from the main water based tours. Hotel seems a little 'used', many re-paintings through the years. The room was clean and the water pressure was good. There is no elevator and the restaurant is not for a foodie. However, if you want a place to stay so that you can afford to do the day tours and want to go for a swim after you return, this is a great place

Staff was very friendly. Free wifi in the lobby. Good food for dinner. Breakfast was average. Nice looking lobby inside and pleasant setting and view from the back.

Hotel personnel from front desk, kitchen / restaurant staff, cleaning services and bellhop / driver were all courteous and very helpful. The restaurant staff prepared bento boxes for us to bring when we had to leave early mornings for our scheduled dives and were unable to sit down for breakfast. The staff are the primary asset of this hotel.

Booked this hotel for 1 night stay as my flight was landing at 1am and it's very close to the airport. The best thing about the hotel is the proximity to the airport and the breakfast that's included. Some major drawbacks in my opinion: no wifi in guest rooms - only in lobby/restaurant; the rooms need to be renovated - they are tired and old; they have to take you in a shuttle to get to a beach although they advertise they have a beach on their website; the a/c unit was difficult to use as the only directions were in japanese; the hotel staff spoke little english (official language of Palau is english). It did save me some money by staying here my first night in Palau, but I do not think I would stay there again.