Basin Harbor

Our stay had a great start well when the woman at check in was 5th generation! Amazing history to the resort. Everyone was extremely pleasant and helful - dining room, check in, room service, kayaks. We plan to come again!

This resort is a hidden gem. We enjoyed our stay

My husband and I checked in on Thursday night June 5th. At check in I asked if the rooms had refrigerators with a small freezer. I was told they had refrigerators but not all had freezers but I could give the medicine to the front desk to freeze. The room did not have any refrigerator. I told the bellman I needed a refrigerator for medicine and gave him what I needed to freeze. When we got back from dinner still no refrigerator. They quickly brought one up. The next morning I picked up my “frozen medicine” but it had been placed in a refrigerator. I had to throw it out. I was told the manager would call me. I never got called. This medication is custom made and can’t be purchased anywhere. This is not the behavior I expect from a hotel with high ratings. I have been traveling with this medicine for 3 years and not once has this happened. Even worse the manager doesn’t care enough to call. Ruth Cohen

Love this hotel! It’s such a beautiful place, both inside and out. The views are absolutely breathtaking—truly something that stays with you long after your visit. The staff were warm and welcoming, from check-in to dining at their restaurant. We stayed back in 2019, and I’ve been dreaming of returning ever since—this time with our toddler. Can’t wait to come back!

The property is scenic, but the cabin was tiny and shabby and so overpriced. One redeeming thing was the abundance of activities and the wonderful dining experience.

In short: Basin Harbor is the perfect wedding destination, with an exceptional events team who delivered the wedding weekend of our dreams. We celebrated our wedding at Basin Harbor over Memorial Day Weekend, and calling it perfect feels like an understatement. With our wedding falling on a holiday weekend, we asked our guests to stay on-site for three nights. Our goal was to ensure everyone felt like they were not just attending a wedding, but enjoying a true vacation experience. Anne, Lauren, and the entire events team immediately embraced our vision and helped us bring it to life. The weekend kicked off with a movie night by the pool, followed by a round-robin pickleball tournament and a scenic sightseeing tour on Lake Champlain the next day. From there, we transitioned into a sunset cruise on The EScape, a flawless rehearsal dinner on The North Dock, and an incredible welcome party at the Burgee Bar. On our wedding day, both wedding parties were treated like royalty in our respective cottages, with lunch provided and every request seamlessly accommodated. The ceremony on the Lodge Lawn, overlooking the breathtaking Basin, was followed by dinner and dancing in Ardelia's. To end the night, we gathered around a campfire at the Red Mill for s'mores under the stars. A weekend with so many moving parts could have felt overwhelming, but we always felt supported and cared for by Anne, Lauren, and the entire team. No request was too big—even a last-minute change of ceremony location and a spontaneous addition of Aperol Spritzes during cocktail hour were handled with ease. Beyond that, an unexpected family emergency arose the week before the wedding, and Anne and her team worked seamlessly with our wedding planner, allowing us to focus on what mattered most. Their compassion and professionalism during such a delicate time meant the world to us. The planning process, spanning over a year, was equally seamless. Anne and her team maintained flawless communication, proactively checking in to keep us on track while expertly coordinating with external vendors, including our band and florist. From the moment we discovered Basin Harbor online, we had a gut feeling it was special. That feeling was solidified the moment we set foot on the property and experienced its natural beauty, endless activities, and warm, dedicated staff. We are forever grateful to the entire Basin Harbor family—the Beaches, Anne, Lauren, the waitstaff, bartenders, chefs, boat crew, housekeepers, and everyone else behind the scenes—for creating such a magical experience. We cannot wait to return to Basin Harbor, our favorite place, to continue making lifelong memories.

This has been another wonderful stay at Basin Harbor- our cottage was comfortable, with a view of the Lake, the food was delicious, and the weather was perfect so we could walk the grounds and trails every day. October is our favorite time to visit , and this year’s foliage did not disappoint!

Our go-to place for over six decades for family vacations, milestone birthdays, weddings, and celebrations is Basin Harbor. There is simply no better place in the world to relax, unwind, play, dine, and enjoy the scenery. The accommodations are first class but as comfortably casual as an old sweater!