InTown Suites Extended Stay Newport News VA - I-64

Great location and it served my purpose. I reserved and paid for a king bed but when I got to the hotel, they didn't have anymore. Staff was great and very helpful

The rooms smelled. Flat pillows. Blanket was super thin. Called front desk to ask for extra blanket and was told sorry but they were about to leave could not help me. Hair all in shower. Dirt on walls and ac. Unit

disappointed in the "complete kitchen" as advertised. It did have all the appliances, but no dishes, pot and pans, silverware, etc. Luckily we arrived late and didn't go to the grocery store right away. I would have been totally mad if I had bought food and had no way of cooking it. Was surprised that the motel was closed on Sundays. Room was smaller then it looked in the pictures, but it was okay for a couple of nights. Staff were very friendly and helpful. Surprised that I could not get into the motel after hours. First door opened but the second door would not open until somebody from the inside stood in front of it. Can't say I would recommend this hotel

I stayed on business for three weeks. It's suitable for a long term stay, two weeks or more. This hotel has a mini kitchen which means hot plates, a micro wave oven and a big refrigator in a each room. But I'm afraid to say that property is aged. I would recommend it if improvement would be done more and more. Staff are friendly. That's good.

It was ok, nothing special. Just ok. The non smoking roomd didn't smell like smoke like a few other hotels I've been to which is good

Room was not clean I booked it because it had a kitchen, when I got there there was no pots or pans I went to the front desk and they said it's an extended stay they don't provide dishes or anything ( I don't travel with many pots and pans) shower was gross and the ceiling in the bathroom had mold all over it, and the hotel was under renovation so everything was dirty and paint and supplies everywhere, we were not informed of this. Not recomended to anyone it was terrible we left early cause it felt so dirty.

Worst stay in my life. Place was filthy, three of four light switches didn't work, people partying all night long in the hallway, many cigarette burns in the carpet. Elevator was dirty with rubbish on the floor. Bed comforters were filthy and had a bad smell. Couldn't wait to leave. Worst hotel I've ever stayed in in the US.

If you like bugs in the room it's great for you, if you like not having toilet paper when you first check in it's a selling point is your weave missing a chunk? Think I found it on the "clean" shower towels! Not to mention when I reserved the room it was $30 cheaper than when I actually got there. Never again I'll sleep in my car before I stay there again

They called me and cancelled my reservation litterally within minutes of checking in! Not the best way to run a business! Then they didn't even offer to help me find another place to stay. I had to do everything myself!

I was very wary about staying at this hotel. I generally have a select few places in the Hampton Roads area I like to stay, so a new place like Crestwood gave me doubts. But upon checking in and seeing the room, I was pleasantly surprised, great size, king size bed, HD television, and a stove. Although, the do not provide utensils, so if you are going to stay for an extended period, bring your own or you will have to purchase your own. Overall, for the price I paid, this place was a really good place and it's proximity to shopping, restaurants, etc... was excellent.