The Windsor Hotel

It is what it is, 4 nights bed and breakfast for £118.00, comfortable rooms in an area a couple of minutes away from the lovely Sliema Prom.

From the reviews I was kind of accepting walking into a problematic hotel, but I was optimistic because it wasn't the high season. I was wrong. Breakfast was bad. Large bowls with yogurt that no one touched, I have no idea if they switched from one day to the other, I've nerver seen such a thing. Cheap bread, bland eggs, badly cooked bacon, limited cheap choices. No healthy choices Room ok-ish, bathroom deserved to be cleaned a lot better. Lots of noise from inside the hotel, you'll ear everything from the corridors and the elevator. One day I didn't have hot water, the other days I had to wait a few minutes to have hot running shower. It says it has 4 stars... no way in hell.

Positives: Good room, reasonable location and excellent staff. Negatives: the Wi-Fi fluctuated between patchy and non-existent. The shower was very basic too.

I like my room

Good points - Reception staff are nice. Good location and room clean and comfortable. Has a pool. Bad points - Major attention to detail needed (I don’t know what their maintenance staff are doing). Painting on the walls and door frames on the 5th floor look like it was done by an 8 year old, the swimming pool steps are missing screws and are loose, the toilet by the pool has no toilet seat, the indoor pool is a building site (not that we would have used it), the jacuzzi looks grimy, one of the lifts has an exposed wire showing and you have to constantly ask reception to renew your room key card as the magnetic system does not work. Maybe as it was near the end of the Summer season these jobs will be rectified over the Winter months as has the potential to be a good hotel. Unfortunately due to the current general maintenance issues we wouldn’t return!

Hotel is in decent condition. However reception staff needs to be more friendly and better trained. Twice they could not give my change for the fees they charged me. And one of them forgot to give it back to me. Not very helpful reception staff as well. Needs to have better focus on customer service.

Worst Hotel we have ever stayed in. Door card never worked half the time. Hand and bath towels were taken away during cleaning and never replaced. Bath towels took six days for clean ones. They were soaking wet and just folded back up and put on the bed. Door handle came off everytime we opened the door. Fridge was not working except for the light. Tv was not working. Water bottles and buckets outside of the door from water leakage. Doors punched in, indoor swimming pool closed. Outdoor swimming pool had glass at the bottom of the steps. Staff rude when we complained. Bottom sheet was taken away on the second day and not replaced.

Amazing location

Good notes: super cold air conditioning that performed at it‘s best during a heat wave. There was also a large industrial fan provided. Bad notes: I was greeted by a family already quite comfortable in my hotel room, but was quickly given a new room. Stains on the sheets and duvet. Crunchy thin towels, little to no water pressure and the shower head wall attachment was non existent. Questionable clothing items from the previous tenant were found on the balcony. Upon checking out, we were rushed to leave our room prior to check out time three times by housekeeping.

Good value. 15-walk to Silema ferry point for Valletta. 10-min walk to Ballutta Bay beach.