Tótem Madrid Hotel

This hotel just surprised with all the sweet little touches and details that had been missing in my Palermo stay last week. The reception staff are incredibly friendly & helpful, the welcome cookies & note, the luxurious glass selection in the room, the night sensor lights, the large bathroom and quality linens. It was a dream stay. I couldn't recommend it more.

Great location in the midst of Salamanca. The rooms are stylish and efficient - dinner was delicious in their restaurant and everyone was friendly. Definitely would stay again.

This is a very posh hotel in a very posh neighborhood (Salamanca), but is never ostentatious nor does it have an attitude problem. Everything simply works. The staff are extremely friendly and efficient. The room was adequate sized, and the bathroom is huge. The bed was very comfortable. The breakfasts, a la carte, are extremely high quality. Room service was amazingly quick. Will definitely stay here again.

Lovely place with a wonderful staff. The front desk was great. There was one guy I really liked but his name is escaping me now. He was so fun and helpful. My husband was sick and he wanted to help get him what he needed. He suggested places for me to see alone for the day. All great recommendations! The room was a little small but adequate and no view but the location is awesome! We are not hanging out in the room anyhow. The hotel overall is really gorgeous but again, the staff made it so special!

Beautiful hotel and well organized. We love the location of the hotel. The standard hotel room is very small and dark. We also enjoyed the restaurant. Breakfast was wonderful and the dinner at night met our expectations.

Great location Very nice hotel !

Accueil amical à l'arrivée et tout au long du séjour. Salle d'exercice avec appareils haut de gamme. Option de mobilité active mise en évidence avec le grand escalier. Le bar est cher pour la qualité des cocktails. La chambre est joliment décorée mais très compacte. Beau quartier tranquille près des transports en commun.

Such a stylish hotel - I loved it and would definitely stay there again! The bathroom was really spacious, which we appreciated. The gym is very nicely equipped - with some cardio equipment but also nice set of free weights to build out a great workout! Staff were very pleasant.

We did not have a good check-in experience. The lady who assisted us told us that my 3 year old counts as an adult and so they would charge us an extra 77euros a night, despite not being able offer us a cot/bed, and never mind that he sleeps in our bed anyhow while we travel. After being annoyed, she told us that they won't be charging us

Very pleasant surprise in Madrid. This hotel is amazing, nice and very helpful staff, quite big rooms, top clean, modern, and elegant. Nothing negative to say. Breakfast à la carte, reasonable price, great quality. The reception team was extremely helpful in helping me sort out some luggage problems. I 100% recommend the Totem, it will be my new place to stay when visiting Madrid.