THB Tropical Island

Il personale è super gentile, Sempre disponibile a soddisfare le nostre esigenze! L’animazione per i bambini fatastica, mia figlia di 2 anni e mezzo ha adorato tutto e noi con lei.

Mi è piaciuto tutto

Facilities were great for the kids. Loved the fact that there was a big main pool plus a small one outside our apartment.

The Apartment was well swept but could have done with a mop.

Deluxe room very basic but clean, grounds very well kept. Great for the kids, football pitches, tennis courts volleyball courts to keep them entertained as well as a massive pool with slides and plenty of quieter pools around as well. Staff are amazing, Fini at the pool bar was so friendly and made the best cocktails!

Deluxe rooms not very deluxe, very basic. As a family of four we also found them a bit small but didn't spend much time in room so it was fine.

La atención

Les multiples piscines La grande superficie de l’hôtel Pleins de parcs pour enfants De tres bons animateurs Personnel à l’écoute et aimable Nous n’avons pas eu l’occasion de tester les restaurants

Les chambres. Nous avions reservé un appartement premium. Je dirais quil faut une rénovation Il n’y a pas de couette mais un drap plaid er drap par dessus Seulement un coussin par personne Des rideaux déchirée C’est le minimum Un peu vétuste il faut seulement de l’entretien Et surtout pour le club enfant nettoyer les jeux à balles

The property has different “islands” it’s like a little village with most having its own child friendly big pool and smaller pool or a play park, the main pool with the slides and splash park are great, there is a little aldi literally 2 minutes away from the back gate which you can pay a deposit for a card to get in and out of which is returnable, the town centre is about 15 minutes walk from the back gate and the closest beach with water sports and calm water is 10 minutes away. Our rooms were interconnecting too.

The WiFi in our room didn’t work, and the pools were cold although state heated in these months but refreshing still on the cloudier days the pools were empty. The all inclusive is very pricey for what it is, but the managers were really lovely and accommodating and very helpful.

Las instalaciones, todo pensada para familias.

Nada

Great facilities. So many pools. Easy access to town. Close to the ALDI. Well maintained. Loads of sun beds.

No one explained about the pool towel concept. About the deposits etc. Shoud have been given this info at check in. Check out time was 12 in booking.com but when asked at reception we were told 11. Thankfully staff allowed us extra time to check out.