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8.6 / 10 Guest Rating

Radisson Blu Hotel, Lucerne

Lakefront Center, Inseliquai 12, Lucerne, LU, 6005, Lucerne, CH

Radisson Blu Hotel, Lucerne - main view

About the Property

Experience unparalleled luxury and an inviting atmosphere at Radisson Blu Hotel, Lucerne, where every detail is designed to elevate your stay.

Pamper Yourself
Indulge in a rejuvenating experience at our full-service spa, offering a variety of treatments to relax and revitalize you.

Culinary Delights
Savor Mediterranean cuisine at LUCE Restaurant and unwind at the bar/lounge. Enjoy the convenience of 24-hour room service, making dining a pleasure at any hour.

Business & Events
With 10,764 square feet of versatile event space, including modern conference rooms, our hotel caters to business travelers seeking a successful meeting experience.

Book your stay today and immerse yourself in the charm of Lucerne at Radisson Blu Hotel!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Parasailing nearby
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Guest education on local ecosystems and culture

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent162 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly service.

Categories

Cleanliness8.4
Service8.9
Location9.0
Room Quality8.5
Amenities8.5
Value for Money8.4
Food and Beverage8.5
Overall Experience8.6

Select topics to read reviews

8
887benhSOUTH PETHERTON, SOMERSET, ENGLAND
Verified booking
Solo travel
Standard Room
Stayed in Mar 25, 2026

"Good all rounder"

10.0

On arriving at my room, I was slightly amazed at its location - It overlooked a huge area of train sidings / So, having requested a quiet room, I thought it wouldn't be. It turned out to be not too bad. -In the evenings/ nights, there was occasional rumbling noise, like that of a generator - I don't know if this was a train locomotive or maybe even a tourist boat, testing things - there were several parked on the lake out the front. So the room overlooked, primarily, across the train tracks, and about 40% of it looked at the lake (double aspect/ the corner of the building). I was on floor 5, and above, on floors 6 and 7 are private residences (not the Radisson hotel) - There was occasional minor noise, but nothing too awful. Anyway, this all grew on me, as it wasn't too bad, noise wise ..and the room was huge and well appointed (though the bed was a little firm for my liking). The staff love to say how the building is noise insulated, as there is double glazing, but, as everyone knows, not all noise and rumblings can be kept out. The staff here are very nice and helpful, and not in a phony way (sometimes indicative of hotel chains), but in a genuine way. - Full marks to them. The food was very good. I'd certainly consider returning to this hotel, if I come to Luzern again.

Helpful?
G
GoPlaces33996909775SINGAPORE
Verified booking
Couples
Standard Room
Stayed in Mar 14, 2026

"Exceptional Service in a Difficult Situation."

10.0

My wife, our little dog Sky, and I had just arrived in Lucerne after a long journey from Singapore, looking forward to settling in at the Radisson Blu. Unfortunately, when we reached the hotel, the front desk was unable to locate our booking. It appeared that although we had confirmed our reservation through Agoda, the booking details had never been transmitted to the hotel. What followed was about 1.5 hours of uncertainty as I tried to contact Agoda through their call line, live chat, and WhatsApp. During that time, my wife and I were understandably worried that we might not have accommodation for the night. However, what could have been a very stressful experience turned into a memorable one because of the exceptional hospitality from the front desk team. I would like to sincerely thank David, Merce, and Kris. They were incredibly patient, proactive, and genuinely caring throughout the entire situation. While we were trying to resolve the issue with Agoda, they offered us drinks and sweets, and continuously reassured us while presenting different options on how the situation could be handled. At one point, it honestly felt like they were more concerned about our well-being than we were ourselves. Their kindness and professionalism transformed what started as a frustrating situation into an experience that reminded us what true hospitality looks like. Thanks to them, everything was eventually sorted out, and we could finally relax and enjoy our stay in beautiful Lucerne. I am truly grateful to David, Merce, and Kris for their outstanding service. Because of them, I would wholeheartedly recommend the Radisson Blu in Lucerne to anyone visiting the city, and I will certainly be returning on my next trip.

Helpful?
F
fchan1998NEW YORK CITY, NEW YORK
Verified booking
NONE
Standard Room
Stayed in Jan 7, 2026

"Not Pleasant Stay"

6.0

We had a three nights stay. We asked for an extra blanket the first night. The person who answered the phone said they didn't extra blanket, then he said he had a child one. After a few conversations, he agreed to bring one blanket but he never did. All towels are thin and old. they did not give a facial towels. It wasn't a pleasant stay.

Helpful?
N
N3885LIanthonyh
Verified booking
NONE
Standard Room
Stayed in Jan 5, 2026

"Pretty good"

10.0

My only feedback was having smokers and their rubbish right at your front door was very unpleasant, they should at least move 5-10 metres away from the entrance

Helpful?
H
hiteshsharma11DUBAI, EMIRATE OF DUBAI
Verified booking
NONE
Standard Room
Stayed in Dec 27, 2025

"Switzerland stays"

10.0

Excellent location, good atmosphere, near to the train station and city center.. entrance is also superb with a nice bar... little issue is that they do not have room service staff most of the time...although there is no such big issue as the reception will take care of that...

Helpful?
W
Willis-Dec2025FAIRFAX COUNTY, VIRGINIA
Verified booking
NONE
Standard Room
Stayed in Dec 18, 2025

"Viking Rhine cruise Post-Extension"

10.0

The hotel is conveniently located in the city of Lucerne. The staff is customer friendly and very helpful. The Luce Restaurant offers an amazing breakfast buffet. We enjoyed our stay.

Helpful?
D
DCW1134UNITED KINGDOM
Verified booking
Solo travel
Standard Room
Stayed in Nov 20, 2025

"Lovely people lovely hotel"

8.0

I was made very welcome by the desk staff in my 2 night stay. The hotel is very comfortable with lovely views of the lake and alps. My room was also very comfortable, clean and spacious. The bed were comfortable as were the pillows. The shower and toiletries were great. I used the carport which is under the hotel and very convenient and clean. My only issue with the carpark is that’s it is a bit tricky to navigate the gates with a right hand drive car! The only downside of the hotel is you have to walk passed the drunks and down and outs by the station to get to the town but otherwise I had a great stay.

Helpful?
3
361vikasdJAIPUR, JAIPUR DISTRICT, RAJASTHAN
Verified booking
NONE
Standard Room
Stayed in Oct 30, 2025

"LEISURE TRIP"

8.0

Amazing location, rest everything Good. Breakfast menu could be improved .Mattress can also be improved . Rest all good . Staff were friendly & courteous.

Helpful?
K
kashishshah19
Verified booking
NONE
Standard Room
Stayed in Oct 27, 2025

"Needs improvement"

6.0

Need improvement food hospitals and many more. Not what I expected. Staff could’ve been more helpful

Helpful?
M
meganwagner02
Verified booking
NONE
Standard Room
Stayed in Oct 6, 2025

"Great place in Lucerne!"

10.0

We loved our experience! The hotel is close to the train station making commuting easy, and the inclusion of public transit in Lucern area made it easy to get around. The tub was also great for soaking after long walking days!

Helpful?