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7.8 / 10 Guest Rating

The Windsor Hotel by Hoco Hotels Collection

23 Albert Street, Stratford, ca

The Windsor Hotel by Hoco Hotels Collection - main view

About the Property

Historic Charm and Modern Comforts
Experience a blend of historic charm and modern comforts at The Windsor Hotel by Hoco Hotels Collection. Built in 1881, our hotel is just steps away from Avon Theater and offers free WiFi in the lobby and public spaces.

Prime Location
Conveniently located within 1.5 km of Stratford Festival Theatre and 300 metres of Studio Theatre, our hotel is the perfect choice for theater enthusiasts. Explore the vibrant cultural scene with Tom Patterson Theatre just 600 metres away.

Cozy Accommodations
Relax in our cozy rooms equipped with flat-screen TVs and private bathrooms. Some units also feature a comfortable seating area, ensuring a pleasant stay for all guests.

Book now and indulge in a delightful stay at The Windsor Hotel by Hoco Hotels Collection.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
Junior Suite - Photo 7
Junior Suite - Photo 8
Junior Suite - Photo 9
Junior Suite - Photo 10
1/10

Junior Suite

This suite features a sofa and air conditioning.

30 sqm
Sleeps 4
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVAir conditioningHair dryer

Junior Suite

Non-refundable
Room Only
20% OFF$235.58

$188.46

Includes taxes & fees
Three-Bedroom Apartment - Photo 1
Three-Bedroom Apartment - Photo 2
Three-Bedroom Apartment - Photo 3
Three-Bedroom Apartment - Photo 4
Three-Bedroom Apartment - Photo 5
Three-Bedroom Apartment - Photo 6
Three-Bedroom Apartment - Photo 7
Three-Bedroom Apartment - Photo 8
Three-Bedroom Apartment - Photo 9
Three-Bedroom Apartment - Photo 10
1/10

Three-Bedroom Apartment

The unit has 3 beds.

0
Sleeps 6
1 Double bed (131-150 cm wide)

Three-Bedroom Apartment

Non-refundable
Room Only
20% OFF$490.79

$392.63

Includes taxes & fees
Family Junior Suite - Photo 1
Family Junior Suite - Photo 2
Family Junior Suite - Photo 3
1/3

Family Junior Suite

The unit has 3 beds.

0
Sleeps 5
1 Twin bed (90-130 cm wide)
1 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)

Family Junior Suite

Non-refundable
Room Only
20% OFF$255.21

$204.17

Includes taxes & fees

Guest Reviews

7.8
Very Good469 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the helpful staff.

Categories

Cleanliness7.2
Service8.7
Location9.2
Room Quality7.2
Amenities6.7
Value for Money7.7
Food and Beverage7.7
Overall Experience8.0

Select topics to read reviews

S
Sheryl
Verified booking
friends
Standard Room
Stayed in Oct 6, 2025

"Good"

6.0

This hotel is a fantastic for Avon theatre and shopping restaurants. Free parking at Copper Lot a 5 min walk but free which is unheard of these days! Only negative was the ice machine was broken which was not the end of the world but pretty standard at a hotel and would have been nice for the stay. The mattress had a bit of a “hill” from wear. So not super comfortable but I slept. Overall I would go back again hoping Reno’s will be completed next year and also to have those suggestions in order. It is a nice overall hotel especially for location.

Helpful?
S
Sandra
Verified booking
Standard Room
Stayed in Oct 5, 2025

"Good"

4.0

No breakfast, ac very old and loud, hair on the washroom , very dirty underneath the bed.

Helpful?
W
Will
Verified booking
partner
Standard Room
Stayed in Oct 5, 2025

"Good"

2.0

The tub in the shower kept filing up and the water pressure was full blast. I asked about getting this fixed and told It but it didn’t happen. They also had a sign saying they were remodeling still even after two years ago when this happened. I’m not staying here ever again

Helpful?
K
Ken
Verified booking
Standard Room
Stayed in Oct 3, 2025

"Exceptional"

10.0

Was a little disappointed when arrived the nice lady made our stay very enjoyable. She up dated us to are bigger room older Hotel Hotel very clean and service was great.

Helpful?
P
PaulcaCA
Verified booking
solo_traveller
Standard Room
Stayed in Oct 3, 2025

"Exceptional"

10.0

Booking.com somehow initially booked me for the DEPARTURE date, which was the day AFTER I returned home. I mistakenly CONFIRMED this date (AND the full payment) and therefore paid for TWO full nights, instead of just one. The hotel (which was the ONLY telephone or email address I could contact, reluctantly admitted there was NOTHING they could do. As a result, I ended up paying TWICE AS MUCh for my one night stay. I can only assume that this is a devious way for Booking.com to DOUBLE their profits, so this is the last time I will ever deal with this digital deceiver!

Helpful?
B
Brittany
Verified booking
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

10.0

Very nice easy walkable lication

Helpful?
D
Darcy
Verified booking
Standard Room
Stayed in Sep 29, 2025

"Good"

4.0

Hotel was not high end. Very poor value for the cost. Also hotel lobby was under renovation so no additional services available. e.g., breakfast

Helpful?
R
Robert
Verified booking
family
Standard Room
Stayed in Sep 28, 2025

"Good"

6.0

Buy the parking pass that the hotel offers. It is worth the price, and you can come and go as you like. The hotel is located in the center of town, and you can walk to all of the best restaurants and the Stratford Festival theatres from there. The hotel also has an excellent elevator (a big plus in an older building). The downsides are the shower can go from a comfortable temperature to scalding in 3 seconds (act fast - this happened more than once to me), the rooms were in need of modernization, and the laminate floors needed a good cleaning.

Helpful?
S
Susan
Verified booking
Standard Room
Stayed in Sep 28, 2025

"Near Avon Theater"

10.0

Friendly hotel a very short walk from Avon Theater in Stratford. A comfortable place to stay while enjoying Stratford plays.

Helpful?
S
Steve
Verified booking
family
Standard Room
Stayed in Sep 25, 2025

"Good"

6.0

This hotel is in an excellent location. It is within walking distance of great dining and shopping as well as the theatres. It is clean and the decor is nice. The parking was very difficult to get into and out of. The wi-fi was sketchy at best, and non-existent the rest of the time. The bathroom had a sink with 2 separate taps that meant you had to fill the sink to wash your hands as the hot water was too hot to use without mixing with cold. There was absolutely no counterspace in the bathroom and it was very small. If you are a larger person, the toilet would be difficult to access.

Helpful?