Hotel Cromwell Stevenage

Location, staff

Room was never cleaned, we extended our stay by one night to arrive a day earlier but we did this direct with the Hotel because I contacted Booking.com and did not get a response. Our room was never cleaned in the three nights that we were there and we did not get any tea coffee milk toilet roll replenished

The hotel it very sweet and beautifully done, unfortunately that is made completely irrelevant by that fact that sleeping in this hotel is completely impossible! It is directly opposite a nightclub open until 3am! The hotel clearly had no sound proofing as it literally sounds like you are in the nightclub! You can also hear every word spoken by the large groups of people outside the club smoking. This only gets worse after the club closes at 3am when for an hour you have to sit awake listening to 100s of people try to drunkenly navigate themselves out of the club and home having plenty of arguments as they do so.

It is directly opposite a nightclub open until 3am! The hotel clearly had no sound proofing as it literally sounds like you are in the nightclub! You can also hear every word spoken by the large groups of people outside the club smoking. This only gets worse after the club closes at 3am when for an hour you have to sit awake listening to 100s of people try to drunkenly navigate themselves out of the club and home having plenty of arguments as they do so.

We cannot thank the Events Team at Hotel Cromwell enough for everything they did to make our wedding day so special. From our very first meeting through to the big day itself, the level of professionalism, organisation, and genuine care was outstanding. A special mention must go to Megan and Paul, who were absolutely incredible throughout the entire process. Their attention to detail, guidance, and reassurance made planning our wedding so much easier and far less stressful. Nothing was ever too much trouble, and they always went above and beyond to ensure every aspect of the day ran smoothly. On the wedding day itself, everything was perfectly coordinated, allowing us to relax and enjoy every moment with our family and friends. Megan and Paul worked tirelessly behind the scenes to make sure everything was exactly as we had hoped, and their dedication truly helped create a day that exceeded all our expectations. We received so many compliments from our guests about the venue, the organisation, and the overall experience. We are incredibly grateful to Megan, Paul, and the entire Hotel Cromwell Events Team for helping us create memories that will last a lifetime. We would highly recommend Hotel Cromwell to anyone considering it for their wedding or special event. Thank you again for making our day so brilliant and unforgettable.

What a lovely hotel very impressive in a beautiful location. Special thanks to Andy who is a very nice welcoming hard working man.

Lovely modern hotel, great large clean room with epic shower and comfy bed. Nice outside seating for drinks in the sun.

Nothing

How clean it was

Nothing

Stayed for one night at the end of May 2026 en route to Towcester. (Executive double £150 BnB including car parking). Firstly, the hotel is deceptively large - looks pretty big anyway from the front - but the true vastness of the place is evident from the car park at the rear. On the subject of car parking, when I looked on google map it looks like you can drive in from the front of the hotel however it looks like they're having an addition built which means you can't. It's the next road, if driving from the North, on the left that takes you to the well signposted rear car park entrance. At the moment, I assume this will change when the building work is finished, you have to take your cases etc from the car park right round the outside of the building to get to the hotel entrance. Not a major issue - but it could be improved if there was a rear entrance to the hotel. The room itself was good. Large, with a view over the rear beer garden and car park. A couple of easy chairs and a desk chair. Plenty of power sockets (on each side of the bed) and a few more scattered around. An excellent powerful shower in the large bathroom. The whole place was very clean and fully stocked will all that you need. We were not disturbed by any noise at all - which considering it was a baking hot Saturday night at the end of half term was pretty good. Breakfast was a buffet style one - which was OK, although maybe it could have been kept a bit hotter. The only minor issue we had was with the WiFi - the one we were told to use didn't work which the very helpful young lass on reception assisted with by giving us another one to sign into - sadly that didn't work the next day. Not a deal breaker - just a mild irritation. The high street in Stevenage itself where the hotel is located has a load of shops, cafes and pubs to keep you going and the ones we went in were all pretty good. When we visited the high street was closed off halfway down meaning there was very little traffic - that may be different when it reopens. All in all - very good. I'd stay there again.