Hotel Cromwell Stevenage

Excellent value for money

Nothing

Room and bed excellent

Hotel is a ‘bit tired’ but likely to be the best option in Stevenage Old Town. Clearly popular though with very regular wedding receptions. The staff are all very obliging, the cooked breakfast options only average with continental sections ok and what you expect these days. Disappointed with the size of the room, size of bed and comfort of mattress as we went for the higher option, not ‘pristine’ by any stretch of the imagination, like the hotel itself. The town centre location is excellent (not the run down town centre though!) and ample car parking a bonus, especially with a wedding taking place. Overall we were happy despite threes comments.

See above.

Great location with parking

Booked 2 rooms for 2 nights . 1st room wasn’t set up bed made and clean but only 1 set of towels . Condiments not full . On the second night no one attended the room in the day - not expectable seeing as the room was £120 a night

Great place for the party in the evening.

Nothing

All of it. I have stayed here many times and the stay is always exeptional.

Room was very small, the mattress extremely soft and the room itself had no air. It was very hot .. had to have a window open all night but still extremely hot. There was a fan there but just blew about the hot air, so not much sleeping took place due to how uncomfortable the room was.

Air con.

Great staff, clean room and great location

The room was really hot, which made it very uncomfortable, we opened the windows and was kept awake with the air conditioning and lots of noise outside, so had very little sleep around 2 hours.We have stayed at The Cromwell many times with no problems but not this time, we will make sure we ask for a different room next time