The Ritz-Carlton, Fort Lauderdale

ubicacion buena....desayuno: pobre

desayuno, que el spa estuviese abierto

The front desk woman didn’t know how to even be hospitible. I attempted to order food the minute I got into my room, but the phone was broken, so even though I was extremely tired, I had to go downstairs to request it be fixed & find a place to order food. My Caesar salad came with shrimp that was so salty, I had to rinse the dressing they put on it off to eat it. Room service forgot to bring salt & pepper. They said they would be right back, I waited since I love pepper on my salad but they didn’t return until I finally ate my entire meal. They claimed there was an issue with the elevators. Then I wanted to take a nap & the maintenance person came & let themselves in to fix the phone! I was startled & jumped up. I asked them to come back later. They said they would come @ 4pm. Instead they came @ 6pm while we were getting ready for dinner. I went to my pedicure app.@ 4 pm. I noticed it was empty but they told me earlier that it was booked up so I could not get a mani/pedi & I needed to pick one or the other. I asked the woman @ the desk if she could get me in for a mani as well, since it was so quiet in there. She said no because they close at 5! So in I went for the pedicure & I was rushed out at exactly 5 with wet toenails & then charged over $100! The manager said she would comp. my lunch for all the issues the hotel was having, but when I check out, the salad was not comped! Also the hotel is old & there is a lot of damage to the walls, frames and cheaply decorated.

Nice hotel!

Clean rooms and friendly staff, great environment next to

My stay at The Ritz-Carlton, Las Olas, Florida was nothing short of exceptional. From the moment I arrived, I was welcomed with warm smiles and world-class service that set the tone for the entire visit. The staff went above and beyond to ensure every detail was perfect professional, attentive, and always a step ahead of my needs. The property itself is stunning, with elegant décor that perfectly balances luxury and comfort. My room was immaculate, spacious, and thoughtfully designed, offering both breathtaking views and all the amenities I could ask for. Housekeeping maintained everything flawlessly throughout my stay. Dining at the Ritz was a highlight every meal was fresh, beautifully presented, and delicious. The service team made me feel cared for at every seating. The spa and wellness facilities were also first-class, providing a truly relaxing escape. What stood out the most was the genuine hospitality. It didn’t feel transactional; it felt personal. Everyone I interacted with made me feel valued, which is what makes Ritz-Carlton experiences so memorable. I highly recommend this property to anyone seeking true luxury in South Florida. I’m already looking forward to my next visit!

My wife and I stayed at this Ritz-Carlton for our first trip to Florida. To say it was outstanding is an understatement. The hotel, staff, room, service, and included/surrounding amenities are excellent. The ONLY small thing we wish would be changed for future guests and stayers would be to extend the outdoor pool hours a little longer (but they are open very early which was a bonus).