Plaza Grande Hotel

We were spoiled by Luis, he made sure every moment of our stay was taken care of and had wonderful tips and local experiences for us to partake in. The hotel is very nice and the restaurant was very good too (the potato soup and goat stew were incredible. We truly enjoyed our stay!!

We chose Hotel Plaza Grande for our first trip to Quito because of the location and the atmosphere. Upon arrival, we realized that the hotel is much more. From the man in a tailcoat and top hat who opened the door, through the extremely hospitable receptionist to the moment we entered the room, everything was perfect. No exaggeration. The hotel, in an early 20th century style but with all the modern improvements, perfectly hidden in the interior, offers comfort, care and peace. So rare these days, and I travel a lot and can appreciate it. Taking care of the guest, for everything you might need, is the focus of Plaza Grande and their team. Every member of the team - reception, restaurant, room maintenance - exceptional service. We would like to thank Luis Alberto in particular - for his care, for his wonderful Bulgarian (yes, we were greeted in our native language!) and for his attitude. The hotel is in the best location for walking to all the sights of the old city. Excellent starting point and only a few minutes by taxi to those places you would also like to see. The restaurant offers the best food we tried in Quito. We recommend Plaza Grande for any occasion, but it should be your first choice if you want to experience the pleasure of being taken care of.

One of the best experiences I have ever had at a hotel! The staff, room and overall attention to detail were exceptional !

Wonderful hotel with top notch service - we felt like kings and queens. Great location in the Plaza Grande town center, walkable to key sites. Large oversized suite with plenty of room to stretch out. Would definitely stay again!

Fantastic hotel from the staff to the manager people understand hospitality and service and all the small details - the restaurant included so nice and great food, rooms and breakfast. We will always come back

This hotel is an absolute gem. It’s in a perfect location, you’re close to everything in the historic center. The service is fantastic and the rooms are clean and comfortable. 10/10

Great location. Charming and an extremely accommodating staff. Old world elegance

The hotel was beautiful, very clean, spacious and centrally located to walk to most attractions. The staff were very attentive and friendly. We loved our stay!

My family and I had an amazing stay at this hotel. From the time we arrived to when we left we were treated so well. All the employees were helpful and friendly. However, Luis went above and beyond the whole time. He welcomed us with such a warm attitude and made sure we felt comfortable the entire time. Our first morning he gave us a letter that listed 5-6 of the most beautiful cathedrals in Quito with pictures and descriptions. Every time we saw him, he had a smile and greeted us with so much enthusiasm. He always answered all our questions. So I want to thank him especially for making our first visit to Quito so wonderful and welcoming us to this beautiful country. He really made us feel like we were at home!