Citrus Hotel Eastbourne by Compass Hospitality

space of family room, cost, proximity to beach

old carpets, beds base old but mattress is comfortable, toilets needs updating

Location was exvellent, as we neefed it near the tennis and oposite beach but also at the quieter end of the sea front. Convenient parking close by. Room was very spacious, nice big bed and everything was nice and clean. Staff on reception were brilliant very helpful and obliging so a big thank you to them. A minor comment is that bathroom had no blinds, so got very hot un there due to direct sun pouring in so a bit uncomfortable in there but not a big issue. I still give them a 10/ 10 and will definitely stay there again next year and any other time we visit eastbourne which is quite frequently.

Not a dislike but more a suggrstion for improving: Bathroom could do with a blind / curtain to keeo room cool as in very hot weather room got extremely hot. A mini icebox/ fridge in room would be fantastic.

Friendly, helpful staff. Spotlessly clean, comfy and right on the seafront. Incredibly inexpensive.⁷

Breakfast good but would llike fresh fruit rather than tinned. There was melon.

The location was great. Staff were friendly. Breakfast was excellent.

I think the hotel has seen better days. Perhaps when it was a Best Western it was kept to a higher standard but things have certainly slipped since then. It's a bit tired and needs some TLC.

Hotel ma super lokalizacje Personel jest mily i przyjazny Posciel i reczniki sa czyste a widok z okna jest na molo

Hotel wymaga remontu winda jest w strasznym stanie nie ma przyciskow az strach jezdzic nia

Nothing!. Room stank. Really dirty. Fixtures and fittings were patched up or had poor repairs made to them. paint on the walls was peeling off. Dirty carpet and holes in the curtains.

My first room had dog s**t on the floor and on the skirting board in another part of the room. I was moved but my new puppy had already sniffed at the s**t and the next morning I had to rush him to the vets for an emergency appointment and now he's on x2 lots of medication. I was supposed to stay the second night but didn't want to risk it. I went back to the hotel on the Wednesday to flag all of this up and I was promised a call within 48 hours with a resolution. 96 hours later and still no phone call. PLEASE AVOID THIS HOTEL IF YOU HAVE A DOG.

The staff and the service