Uno Hotel Thames

Property is very tired and very understaffed. The location is excellent though. The rooms were also very tired however the beds were extremely comfortable. This hotel with some investment and redec/moderisation has the potential to be very nice.

Got charged twice, shower was so hot as to be unusable, and no one available to fix. Room was incredibly hot and not helped by inability to shower. Didn’t stay. Owner said they would email about refund but have not received any email.

Cheap and cheerful. The service was good, especially as I was greeted by a night porter when I arrived back from my night out at 2am. Room was very dusty, shower was weak, furnishings were dated and bed was basic but view of the Thames was stunning.

Good

Staff were excellent with great service, however the room wasn’t the cleanest and could have done with a hoover before guests check in!

Amazing

Nice position but needs some TLC.

Great stay

Thank you, a great easy and quiet location for a stay in Taplow!

Very basic, pillows were flat as a pan cake. Room was cold both radiators where off! hot water took ages to come through the shower, nearly out of toilet roll with no spare roll like most other hotels