Uno Hotel Thames

No breakfast available , dirty toilet, no soap, need refurbishment

Hotel is very old and the musty smell hits you when you walk in. Travelling with my elderly mother and given a room 4 flights of stairs at end of corridor- no lift. Room was old and smelt musty. Valance sheets on very small single beds were dirty and torn. Curtains were a disgrace - dirty and torn also. Asked to change rooms since we had paid upfront for both nights which they did. Room a little better but smaller. Never again ! Pity because the location was great.

Easy, good two-night convenient stay in Taplow nextt to the river!

Hello, there are two problems that can be blamed on the hotel, firstly, the room was not heated, and secondly, the sound of the water pipe in the upper room came into our room, but our room had a balcony where we could see the beautiful view of the Thames River.I really liked the old style of the hotel and in general I would definitely like to stay there again in the summer.

The hotel could do with a lick of paint and new carpets. The bed was tipping to one side and generally the place felt as if the owners just didn't care about it. The staff were lovely, but you got the feeling they didn't really care either. I have known this hotel for over 45 years, and its never been or looked so unloved. There was no breakfasts available as before on our last stay, but the evening bar meals were adequate The crappy boat moored over the road needs to be got shot off as it's a complete eyesore, and it has funny smells eminating from it, which you can smell as you walk by. All in all our stay was ok, but this hotel could be made into a really beautiful place with a bit of love and a whole heap of cash thrown at it. Oh, and a lift would be a great addition for us oldies!

Overall fairly run down and needs a refit. Smelly in places. Dusty rooms. Shower doesn’t stay at a consistent temperature.

Last minute booking for 1 night. Arrived (at around 7:30pm) and rang the reception bell twice. Then asked the bar staff if someone was available to check us in. Receptionist finally came and was attentive. Room was basic and dated and the spring mattress wasn’t the comfiest, but it was fine for 1 night. The worst part was the noise from the guy next door. There was the sound of an extractor fan all night and we were able to hear his full phone conversation. Not only that, but woken by all 4 of his visits to the loo throughout the night! Was also woken by people in the corridor talking loudly at around 3am, so a pretty disturbed night. The best part was the view of the river in the morning.

A visit back to the 90s. Incredibly dated with a beer soaked carpet aroma throughout. There was no warm water for the shower in the morning. Was woken up at 1am with god knows who coming back and having their tv on too loud... the rooms are so close that you hear everything. The TV was relatively new and decent, and the bedding all clean. Had a peroni in the bar... people sat in silence with no background music, so i was kiterally listening to the old guy at the end of the bar sucking his false teeth around his mouth.

Very friendly staff - very pleased with our stay. Good value for money - wonderful location. Will definitely revisit and recommend.

very convenient location and good parking facilities, surprised there was no breakfast on offer. would have been nice to have some soap in the bathroom rathe than having to wash my hands with shower gel.