Four Points by Sheraton Hangzhou, Binjiang

front desk staff are nice and helpful. though the location is not exactly convenient.

部屋の掃除綺麗だしサービスもしんせつだし良かったわ。

Synd der var/er så få gæster. For det er et rigtig dejlig hotel. Men lidt plat at man får en velkomstdrink. JUBI not, te, kaffe eller en sodavand. Til grin.....

The hotel is quite old(you can tell from the wear and tare) breakfast was ok but not a lot of options. The staffs all seem to have some sort of attitude. They say it’s from 6:30, but you can’t find staffs working most of the time. And no want cleans the tables so 90% of empty seats have left over food, it’s bad. Room itself was good, got upgraded, not so bad for its price. But cigarette smells in the elevator and lobby/conference area was a huge turn off. They have smoking rooms, so I guess those people just don’t give a damn and decide to smoke wherever they want, and staffs can really care less. The toilet was badly clogged, it takes 4 drains to flush. Overall comfortable for a weekend stay, but won’t expect a lot. Front desk staffs were friendly and helpful though.

Wonderful services. Very clean. Nice location. Strongly recommending.

I am in love with this place. Excellent hospitality and mind blowing facility. The staff is extremely courteous and helpful. They will make you feel at home. The caring nature of the staff has always made me feel so good being away from my loved ones.

만족했습니다

This Hotel is cold and unwelcoming

I have simply enjoyed every bit of my stay at this property; starting with the overall location of the property to the general upkeep, tidiness and facilities they offer - its simply great. I was particularly impressed by the staff (front desk, concierge, restaurant & house keeping). The concierge team & front desk always willing to help out - cab bookings, sight seeing & general updates and hints on eat outs....thank you Harbour & Anna!!! Restaurant - great spread of food and they are even willing to make those difficult translations to ensure you get what you are looking for....simply loved the food - thank you Evelyn!!! All of this rounded off with a nice big room kept always clean & tidy room. Thank you team Four Points by Sheraton at Binjiang for having made my stay so pleasant and look forward to be back very soon!!!

I am staying in the hotel for official/business purpose and i must say that everything was excellent and hotel staff are very helpful, specially Yue Harbour he timely attend our request.Breakfast was very nice and we enjoyed it a lot. Overall support was amazing, excellent room with nice view.