Box Canyon Lodge and Hot Springs

Loved the area, outside of the hotel was nice and the location was the best. Really enjoyed the mineral springs hot tubs at the hotel. We didn't like the room as there was mold in the bath tub, shower walls were disgusting. The carpet was old and disgusting. Made sure to wear shoes when walking on the carpet. Along the baseboards was even worse. The rooms really needed upgraded for the price. Maybe all rooms in the hotel are not that bad? We almost left after we checked in. Instead we left first thing in the morning. My wife wouldn't even take a shower before we left as due to the shower condition.

There was someone else’s hair in our drain in the tub, ceiling tiles fallen into the light fixture, the bed and pillows were extremely uncomfortable and the hot springs hot tubs were covered in algae will never stay here again

THIS property was not what was advertised. Worn carpet that looked like it was there since the early 70s. Broken curtains that wouldn't close. Just really dated and need of a complete renovation. Not worth the price charged.

We enjoyed our stay at Box Canyon Lodge but there are some serious improvements needed. Pros: Our king room faced the hot spring tubs and was clean. We had plenty of towels. All but one employee was friendly and helpful. The setting is pleasant and is next to Box Canyon. We liked being able to look out our window to see if our preferred hot tub was available. We recommend renting the robes to wear to the tubs. Ouray is a lovely and a fun town to visit. Cons: Our air conditioner rattled all night and was quite loud. Breakfast was a joke. At $288/night, we expected to find the food trays full. On our first morning there was no coffee or eggs available at 8:30am. When I politely asked if there would be more, the attendant rudely stated we had to wait 10 minutes, which we did. The eggs finally arrived but the sausage was cold. There was a waffle maker but no waffle batter to make them with. The second morning again there were no eggs or waffle batter so we decided to buy breakfast in town instead of waiting. The eggs, sausage and bacon were poor quality and did not reflect the price paid for the room. We enjoyed the hot spring tubs but there was slime all over the steps, floors and seating inside the hot tubs. It was INCREDIBLY slippery climbing in and out of them. No signs warned us about this. Very dangerous! They should be scrubbed weekly, if not more often. This is an accident waiting to happen. Come on Box Canyon! You have a great place but if you insist on charging the big bucks, get your act together and make the necessary improvements to the hot tubs, the airconditioners and breakfast. This place needs more TLC and then it will be an amazing place to stay.

Private

Great location right next to Box Canyon Falls. Easy parking and clean rooms. Easy access to the hot springs and was never crowded. Staff was friendly and accommodating. Cons: Our AC would never shut off and was kinda loud so we didn't use it as much and the toilet would run periodically (probably due to a leaky valve). None of that was a huge deal, just general maintenance items. We had a great stay and would book again

Beautiful town & hotel. Comfy & pet friendly!