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6.2 / 10 Guest Rating

Holiday Inn Express Brooklyn, an IHG Hotel

625 Union St, Brooklyn, US

Holiday Inn Express Brooklyn, an IHG Hotel - main view

About the Property

Complimentary Amenities
Indulge in a daily full breakfast and enjoy complimentary wired internet access, a business center, and express check-out.
Entertainment and Connectivity
Relax in one of the 115 guestrooms with satellite programming, video-game consoles, and free Wi-Fi. Unwind in private bathrooms with deep soaking bathtubs and stay connected with complimentary toiletries.
Convenient Location
Conveniently situated in Brooklyn, minutes away from popular attractions including Barclays Center and One World Trade Center. Explore the city with ease, as major landmarks like the Empire State Building are just a short drive away.
Book your stay at Holiday Inn Express Brooklyn, an IHG Hotel for a memorable and convenient experience.

Facilities & Amenities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
ATM/banking
Free breakfast
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

* Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. * Cashless payment methods are available for all transactions. * Contactless check-out is available. * This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.2
Good100 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

S
Sebastian
Verified booking
Standard Room
Stayed in Jan 7, 2023

"Good hotel, great location and good breakfast"

8.0

Second time staying here in two years, it's good value for money relative the cost of hotels in Brooklyn as you get breakfast included, but the rooms are looking really tired now. Marked walls and tired carpet, it really needs a refresh. The breakfast is good, however a queue everyday to find a seat and you feel quite rushed as there is a 30 minute window to eat in so everyone gets a chance to eat. The elevator was out of order for 3 out of the 4 nights and when it does work its slow. Location wise great and it does the job. Good powerful shower and decen bathroom. Would return again but would be nice to see things given a lick of paint and some new room doors as these are looking tatty.

Helpful?
L
lam
Verified booking
partner
Standard Room
Stayed in Jan 3, 2023

"Excellent"

8.0

//

Helpful?
L
Lisa
Verified booking
Standard Room
Stayed in Dec 29, 2022

"Exceptional"

10.0

No washcloths were provided. I had to request a washcloth. This was annoying.

Helpful?
C
Curtis
Verified booking
Standard Room
Stayed in Dec 21, 2022

"Exceptional"

10.0

The vibe was nice

Helpful?
M
Mark
Verified booking
Standard Room
Stayed in Dec 16, 2022

"Very Nice Stay"

8.0

The location is perfect. There is a subway station at the end of the block. The breakfast was very good and the employees are ere very friendly and attentive. The only drawback was the bed was very hard and uncomfortable.

Helpful?
S
Sarang
Verified booking
partner
Standard Room
Stayed in Dec 12, 2022

"Good"

2.0

Firstly, room cleaning - which I requested as advised on arrival - never got done during my stay. The front desk worker said housekeeping was made aware but for some unknown reason they did not do it. Secondly, my room (213) was located immediately adjacent to the dining area. I’m not even sure why this exists as a room given that the noise overnight and in the morning is unacceptable for any guest. This room is essentially a continuation of the common space with absolutely no privacy. I’m not sure why I was given this room when I had made the booking a while ago. Interestingly, on my arrival Thursday it was being used as a storage for luggage. Thirdly, your front desk workers were apathetic and unhelpful. I know they can’t do much to help, but there’s no need to act like they don’t care. I would avoid this hotel if possible.

Helpful?
M
Marc
Verified booking
family
Standard Room
Stayed in Dec 9, 2022

"Good"

2.0

They screwed up my reservation and couldn't or wouldn't interact with Expedia. You guys need to have much better interaction with hotel properties and work much harder to solve customer problems.

Helpful?
N
Nicolle
Verified booking
family
Standard Room
Stayed in Nov 28, 2022

"Good"

4.0

We did not have any housekeeping our whole visit Thursday-Sunday. We didn’t get clean towels or our trash emptied at all. Our trash bins were overflowing by Sunday.

Helpful?
T
Thomas
Verified booking
partner
Standard Room
Stayed in Nov 27, 2022

"Good"

6.0

Only issue was the elevator that was slow when it was working, had to walk up to the 7th floor

Helpful?
P
Patricia
Verified booking
Standard Room
Stayed in Nov 27, 2022

"Good"

6.0

Given a room not requested offers to change but not allowed.felt more appropriate for more than one person Cleaning of room not up to scratch and allotment of towels limited Dining facilities and breakfast provision fantastic

Helpful?