Hotel Costa Australis

Wonderful hotel on the water. Spacious room with 3 beds. Very comfortable

Nothing

Great views of the water and mountains. Front desk staff friendly and efficient.

Noisy. Doors slamming and other noise from people walking on floors above. It seems that even in a suit, there are no tissues, no kettle and no refrigerator and you have to walk down the hall to get some filtered water in a receptacle smaller than a milk bottle. Bar staff in the lounge were inattentive, hard to find and seemed to want to be somewhere else.

Rooms are clean, comfortable and in good size. Rooms facing the sea have nice view. Breakfast is quite good. Staff and service are OK but nothing exceptional. The bad things are: rooms facing the sea (and street) are subject to traffic noise (even at night), so light sleepers would have problems. Also, you can hear every moves outside the room, particularly the sound of shutting doors. There are no parking spaces for guests, despite it says free parking is available. I was told at check in to find on street parking near the hotel. If the hotel cannot provide parking it should say so in the hotel description. Overall it is a OK hotel if you don't need parking and have a room facing the town (with no pretty view). However it is not at all an outstanding hotel that can charge higher price.

The rooms are in good size, clean and comfortable. Rooms facing the sea have a nice view. Location is central and convenient. Breakfast is quite good.

Rooms facing the sea unfortunately also suffer from the traffic noise even at night. There are also noises from people talking and closing the doors. The hotel advertises free parking (reservation required) but there are no parking space at all. Staff explained the parking lot is under construction and told guests to find street parking near the hotel. This is false advertising. They should state no parking is provided by the hotel. I requested in advance a parking space (since they stated reservation is required) but did not receive any response. Overall, the hotel does not have the high quality and services to charge high price.

La ubicación y lo hermoso de la arquitectura del hotel

Nada que no me haya gustado, pero sugeriría que sería momento de hacerle un mantenimiento a la fachada del hotel

Superior Seaview Room was large with excellent rain shower and bathroom. Elevator access. Location of hotel in Puerto Natales across from the fjord walkway with a beautiful Patagonian mountain view was perfect for our one night stay before an early morning flight. Excellent early full breakfast buffet with eggs and omelettes. Free Parking. Friendly Staff.

Busy Road in front of the hotel between the hotel and the fjord sea walkway.