Sandos Benidorm Suites

La ubicación, la habitación muy amplia y cómoda

La habitación no estaba muy limpia

The location was nice and quiet but a short walk down to bars, the suite had a separate bedroom with sliding doors and a comfy sofa which doubled as a bed so me and my Dad could sleep separately with a closed door, the team were nice and helpful, check in was efficient and the food was pretty good (had better, had worse from a 4* in Spain), plenty of sunbeds. All told, a very nice place to spend three nights.

No covered space outside, it rained a lot during our stay and was therefore too wet to sit outside. One of the lifts was out to the even number floors which meant occasionally long waits. The payment options when using Booking.com were odd - 50% pre-payment via SMS (which I didn’t see and which nearly resulted in my booking being cancelled) and 50% at the property when I would’ve happily paid in full at point of booking but was unable to.

This hotel was good for families. The pool was nice. The staff were friendly and helpful.

The food was mediocre. Lots of choice but not very flavoursome.

Situated a short walk from the beach in a quiet area. Friendly staff, particularly the bar staff who always appeared to be happy. The rooms were cleaned daily and were very spacious and comfortable. The food was very British with a lot of choice available at all meals. A few snacks available cooked to order plus crisps, nuts and savoury snacks at the bar. The pool looked lovely, with a life guard on duty but it was too cold to go in. Fair few sunbeds and umbrellas available. However you are not able to put towels out before 9am. There are 4 lifts available 2 for the even and 2 for the odd floors. However one of the lifts for the even floors wasn't working which was annoying as it appears from the reviews that it has been this way for a while. The entertainment during the day wasn't great as the entertainment team didn't seem very enthusiastic and the evening entertainment was quite poor as all the singers seemed to sing the same songs.

Came for Christmas food was ok same most days the veg was very over cooked. It was very English food. I love tapas etc but didn’t see any traditional Spanish dishes. Xmas day was great, food and festivities all day long. The dinner was nice but I think they’d have been better doing table service for that day so you could all eat together. Indian restaurant was nice really chilled atmosphere and good food, huge portions. Downside was groups would “reserve” there table whist they went for food, they’d be there for early more in the same spot. If they’d leave jumpers or drinks with mats on top st the table, I think staff should clear them away it’s not on. Staff was lovely always happy. Rooms was lovely very big and the balcony would be amazing in summer. Lifts were a pain but were were 20 odd floors up so had to use it, they took ages I’d not been to Benidorm for .30 years and I’d wouldn’t return. It’s not for me. We did day trips to Altea etc and walked to the old town most days. Loved Altea that’s more my place as there was lovely restaurants and stunning building, Benidorm is all about the booze.

Just got home from a week staying at Sandos Benidorm Suites. This was our second time at this hotel and were glad we came back ! The staff ( Dennis, Eva, Israel, Matthew and Jeni especially ) room, cleanliness and food and drink were as good as before. We had a room on the 13th floor that was clean , spacious but unfortunately a bit noisy.We could hear everything our neighbours were saying and the room above us seemed to be moving furniture around, doing gymnastics whilst wearing high heels !! We also noticed a few people smoking around the pool and also lots of sunbed hogging by a large group of people who would put their towels on sunbeds and not appear round the pool till after lunch. The younger life guard was sat around all day talking on his phone so it was a good job he wasn't needed. The entertainment was a bit hit and miss, different singers every night who seemed to sing the same songs ! We enjoyed the bingo and music quiz which we won one night ! The hotel is great value for money, clean with friendly staff, good food and drink in good location and we would not stay anywhere else when we visit Benidorm !

Wydzielone miejsce na strefę dzienną. Obsługa widać, że ciężko pracuje i stara się zadowolić gości.

Bardzo słaba jakość produktów w restauracji. Myślałam, że to standard w tutejszych hotelach jednak dwa dni przed planowanym wymeldowanie zmieniłam hotel i okazało sie, że jedzenie może być dobrej jakości. Szklanki z brzydkim zapachem, sztućce stare i wykrzywione. 3 windy na 200 pokoi. Długi czas oczekiwania na windę był uciążliwy. Pokój zabaw to za dużo powiedziane. Zabawki zepsute, uszkodzone krzesełka i pozostawione plastikowe kubki z resztkami napoi. Plac zabaw to też zbyt duże słowo, 3 urządzenia tylko. Zwykle byliśmy poza hotelem na drzemkę dziecka, jednak jednego dnia zostaliśmy w hotelu aby też się zdrzemnąć. Niestety chyba osoba sprzątająca szurała po podłodze meble robiąc okropny hałas w naszym pokoju. Mogę porównać hotel tej samej klasy z tą samą oceną i jestem przekonana, że opinie są kupione, albo tak różnorodne oczekiwania.