Campanile Swindon

We arrived at 7.00pm, the lift was broken, the stair case carpet was filthy. The room was hot, there was no air conditioning, the road is very close and is busy all night and so it is noisy all night because the window has to be open. The bedside light would not go out and so we had to change room at 11.00pm. This room was the same, hot and smelly, both bathrooms smelt like cigarette smoke. It was all old and dated. The hair dryer made such an awful noise I didn't dare use it. The refurb of this Travel Lodge appears to be new mattresses and pillows. The electrics don't seem to be such a priority. In the morning we were told we would be sent a voucher for the whole amount, the person even checked my email address. No email arrived. I would advise anyone not to go there it is an unpleasant place.

Trying to trade instead of closing and refurbishing the property in a professional manner. PROFIT OVER GUEST SATISFACTION.

Only required the room for sleeping purposes as was out during the day and evenings. Ticked all the boxes in that requirement but several issues with the room that could have been improved. Stayed in same room for a second time and the issues hadn't been resolved from previous stay. Bathroom light was only partially working, bedside main light wasn't working. Had to stand next to telly to change channels. Bath had rust all around the rim. Toilet didn't flush too well. Most of this I'm sure is just down to changing a bulb or batteries but that hadn't happened. Wouldn't stop me staying there again but I was hoping that these reviews were to highlight any issues and get them resolved for future stayers.

The mattress not good

A nice place to stay, the room was fine, the staff were very friendly and the breakfast was enjoyable.

I was booked into a disabled room. The room in question was on the ground floor but located furthest from reception so quite a step if you have mobility problems. The room was small and the bed really low with the cheapest mattress possible. The walk in shower was so small that as soon as you move you get attacked by the shower curtain sticking to you. The included breakfast was ok but cheap sausages. It’s ok for 1 nights kip but not recommended for disabled

Cheap and cheerful

Always a very pleasant stay, clean and quiet and comfy

Very terrible place to stay.The rugs were dusty,the room has a very uncomfortably smell,we literally struggled to sleep all through the night.Honestly,have never had such a terrible stay in any hotels or bnb like i did at the hotel.They need to fire the house keeping guys.

It was nice & clean, very friendly helpful staff. Didn't like the fact it was card only on everything, even the snacks! Bar & snacks were very expensive. A couple of the lights weren't working in the room but that didn't bother us enough to tell them. Breakfast was good. Overall a good stay.