Iberostar Waves Las Dalias -All Inclusive

Yeh first time coming with my partner we really have enjoyed our stay food good entertainment really good and service 10 10

Great hotel, wonderful & friendly staff - especially the animations team, had an amazing time ,will definitely return

We have visited Las Dalias many times. Great hotel, lovely location and staff are always lovely. Reception staff friendly and always professional. Cleaning staff top notch. Bar staff always welcoming. We didn't use the bars much however when we did, found the staff lovely. The pool areas are brilliant. The adult only is fab. There are loads of sunbeds and no sunbed wars. Unsure why people say there is, as this is complete nonsense. You can get a sunbed easily any time. Animation team are great and happy to involve guests or leave you alone if you prefer. Restaurant is really great. Staff always attentive, food is fresh and lots of choice, something for everyone. Always have show cooking, pizza, pasta station veg, salads themed nights. The only thing that let's this hotel down is the dirty guests. This is a problem for us and influencing our decision on future all inclusive stays. For example guests handling food at buffet instead of using utensils, licking fingers and handling food which other guests are expected to eat. On our visit in Nov one lady picked up food e.g starters sniffed and licked the food then put back food to buffet. Others eat and graze as they go round buffet, saliva on fingers then handle food it's disgusting. At pool smokers use tumblers as ash trays which are then used again for other guests. We no longer accept plastic tumblers at pool bar for this reason. There is a smoking area with ash trays however we saw guests smoke round the pool and vape everywhere. If the hotel can sort these things that would be great. This hotel has so much to offer but these things are spoiling it

We have visited the las dalias on many occasions over the years, and mostly they have been good visits to this hotel, this time, whilst somethings are still very good, like the check in staff, 5/5, Marina get a special mention for great work, the room maids 5/5 all excellent, rooms very clean, unfortunately it’s the managment who seem to have lost there way, it seems for this visit, the ethos has changed from reasonable 4* quality and good service to “cram them in” and therefore everything from bar service to meal times, and cleanliness of outside areas has suffered in my opinion. The outdoor food area, is left too long before staff clean it, this has lead to a pigeon invasion, I do accept it’s partially down to lazy guests but that should not allow staff not to keep areas clean, pigeons walking on all the food prep areas, over the tables and chairs, on one day there were so many pigeons I called the staff down to clear the area as it was easy food everywhere, to be fare they came straight away and cleaned the area so very reactive to my request, but it should not have to take a guest at las Dalias to get your staff cleaning. The pool area in my humble opinion is a complete nightmare, the super busy hotel has catered well for the guests as regards to loungers, but there is no space between the loungers. Guests were putting towels down against hotel Policy, and the hotel were not enforcing there own rules as regards to towels, guests were putting down towels in the early hours and not turning up until after a late breakfast, we stuck to the rules and found when we went for lunch in the hotel, we came back to find our loungers had been moved and larger groups had taken over an area, over all I still had a good stay at the las Dalias but it was so crowded! Rather surprisingly with school age kids from the UK!!! so as a couple who have been here many times over the last 15 years, I feel the las dalias has changed to a full on groups and family hotel, not for the couple, which it used to cater so well for. This maybe because they have a different owner since our last visit, IHG, inter continental hotels group. To top it off the bar staff at the outdoor area are hit and miss, some are good but others appear to be in the wrong job, rude and sometimes sloppy and uninterested, as I checked out my wife and I sat down and ordered a last mojito, the mint was black, she forgot to put rum in it and basically appeared not to give a dam. It makes me sad to write this as the las Dalias is/was a great hotel, but this is a honest review and just my opinion.

Very nice hotel, friendly staff and tasty food. The entertainment was brilliant. Would definitely return. One of the better hotels in the area after having stayed in a few.

Location great. Friendly clientele around the pool. Rooms clean and have what you need for a holiday. As mentioned in other reviews, the animation team are what makes this hotel. Fantastic with the kids and it seems like they actually enjoy it too. I cant remember all their names but it was good that Szymon came out to reception to wave goodbye to the kids Marcus and Louis as they had so much fun with him and the team. We have already booked our summer holiday but are now considering changing it now due to the service and how good the animation team were with our kids!

Our stay at this Iberostar hotel was beautiful from start to finish. The staff were all incredibly polite and ensured we had everything we needed. Little touches, like welcome drinks and surprise champagne bottles in the room, made us feel special. The food selection was amazing and catered to everyone, including picky eaters. The hotel app was a useful tool for updates on room status, dining times, and activities. The entertainment team was fantastic, providing a range of options all day. The hotel was beautifully decorated for Christmas. It currently holds a 4-star rating, but the exceptional service makes it feel like a 5-star experience! Highly recommend.

Had 4 nights here stayed on 9th floor overlooking the sea watched the sunset every night, room was spacious comfy and clean, cannot fault the hotel at all. The restaurant and bar staff work so hard always someone to ask if needed. The restaurant meals were great apart from breakfast had to tell them every day beans are lukewarm warm/cold! Plenty to choose from and great choice. Would definitely recommend this hotel very busy great atmosphere and goooo area was good too. One man Brahim and Maya never seemed to stop, entertaining bar work to Maya constantly cleaning, two great assets to the team. Great Holiday 5 *

We’ve just returned from a 5-night stay at Iberostar Waves Las Dalias. We arrived early around 11:30am expecting to wait for our room, but the receptionist repeatedly pushed an upgrade so we could check in immediately. After declining, we waited for the WhatsApp notification informing us our room was ready. Our standard room was spacious and clean but very dated, with chipped floors and furniture, and a lukewarm mini fridge—not what we’d expect from a 4* hotel. The pool area was lovely with plenty of sunbeds and attentive staff. The snack bar which is located at the pool, however, was disappointing: food was lukewarm and the area messy. The main buffet restaurant was better but still average and repetitive, so we ate out most days. Overall, the hotel was okay but not 4* in our opinion. The location is great, but the dated rooms, average food, and pushy check-in experience mean we wouldn’t return.

Excellent hotel location is very good. Bar staff very attentive and get everyone served quickly. Great entertainment team as well shoes every night. Close to siam park as well which is amazing.