The Westin Richmond

We had a minor inconvenience that Amanda was able to rectify. She was very kind and professional. What a great employee.

Our first room had an odor. We thought it was smoke but the hotel is non-smoking. Could be that a pet had been in the room. Not sure, but Amanda was able to quickly change our room.

N/A I needed lo leave early to get to an event. I am entitled to concierge breakfast. Regretfully, I didn't have time to go there.

My only concern as a physician is that the fluorescent lights surrounding the mirror in the bathroom over the sink were almost so blinding and potentially dangerous. After I left the bathroom where these lights border the mirror, I could still see an imprint of the border lights for about 20-30 seconds in my eyes. I felt this may have been the same as looking directly at the sun and may cause serious eye damage. After that, I did not put the bathroom light on, but use the lights in the hallway for my guidance.

Quarto muito confortável

Great proximity to everything Clean and comfortable Nice staff Nice restaurant

Walls are too thin We could hear the people in the next room, as if they were in our room

Spent a couple of days at the Westin during a class reunion at St. Christopher’s School. Very nice decor, clean, quiet rooms, good food in their restaurant and excellent staff.

I had 4 breakfasts and all were good. The one dinner was excellent.

No complaints.

both elevators working!