Homewood Suites Fort Wayne

It was nice and it had a small kitchen. Very handy especially when kids come along. It was clean but not too clean in some parts. I think it should offer disposable plates and utensil as well.

The room attendant Mone’ was excellent, the room was cleaned very thoroughly. She went out of her was to solicit feedback whether it was positive or negative. I have enjoyed my stay here and will stay again if my travel takes me back. The entire staff have been very helpful and friendly.

We checked in late and was told if needed a late check out we could get it so we eventually called and was told yes then again in morning and was told yes till noon but then kept getting knocks on door then calls from desk saying we couldn’t stay till noon and if we weren’t out before noon we would be charged again

There was dog or animal hair all over the couch. Tub was dirty and the room was dusty. We requested a refund and left the property. Drove back home!!!

The staff was amazing and friendly and the place was kept spotless

Great and the baked Tchopstix was great and in the parking of the hotel.

When we checked in, the lady was super sweet (young black lady with long crimpy hair). Everyone else was not my favorite. They all acted like they didn't want to be there and we were bothering them. Then, I asked a guy if we could have a hair dryer because we didn't have one in the room and he acted like he didn't wanna find one. I came out of the room and he was standing at the elevator but never said a word to me, and I never heard back about it so we just ended up checking out. Pretty sure I asked him about it towards the end of his shift, but still. We only had 1 TV remote for 2 TVs so that was fun. No exta TP besides what came on the roll. Neither phone worked in the room. Internet only worked half the time. Weird stain on the couch. Super small room to be a suite (I've stayed in other HWS before and the rooms weren't that small). They put us by the elevator and I heard every single beep from that thing all night long (don't know why you'd even put a room there to begin with though). I would stay here again if I needed to, but would definitely try to find a different hotel first.

We arrived a couple hours before check-in. We asked if it was too soon to check in. The people at the front desk said that it was. OK, no big deal. We offered to go to a restaurant across the street for lunch. Then the people at the front desk stated that there was a room ready after all. Seemed as if the people at the front desk were unprepared and frazzled by someone who were asking about check in, but offered to come back at a later time if they were not quite ready. We were also not informed of times of the breakfast in the morning nor were we told what time check out was. I dont even think we were greeted. We are also Hilton Members and were not offered our Silver Level gifts of bottled water. Not a big deal, but the offer should have still been there. Overall, the stay was not bad. Was not at all impressed with the breakfast as it looked like it had been sitting out for several hours or that it was reheated from the previous day. The pastries looked old and stale. The hotel is also somewhat difficult to access from the highway. You have to go down the street past the hotel about a quarter mile to even access the hotel and even then, the road that you turn on to get into the hotel is easily missed.