Homewood Suites Fort Wayne

Very friendly receptionist. Very quiet hotel.

Breakfast was terrible

First floor room was very loud. Appliances were quite noisy. Lots of people in lobbies and on basketball court outside our room. Tv was small and shower doors were quirky. Bed was super comfortable and staff was attentive though.

Nice separate kitchen and living room space from the bedrooms.

This is our 2nd visit at this hotel. We had a great experience. There were some issues, but were quickly fixed... -i got charged twice, 2 different prices. But without having to speak to anyone one of the charges were reversed. -housekeeping almost walked right into our unit the next morning, but thankfully we had one of the locks in place. (Might want to wait till people check out) All in all not bad for our 2nd stay.. we will most likelybe back!!

The breakfast was delicious, the rooms were very spacious and the distance to the Plex was perfect.

There was a large piece of the ceiling in the bathroom above the shower that should really be fixed before it falls into the shower.😱😱

Overall, for what we paid, I think it was good value and would likely stay again. Our room was very spacious. My biggest complaint was the bed. It was probably the most uncomfortable bed I’ve ever slept in at a hotel. Ours was so firm that I woke up each morning around 5 am with back pain and couldn’t get back to sleep. They desperately need to update the mattresses.

The surface appears clean and nice but once we got to our 1st room, the truth of gross this hotel really is came to light. Our room had a pull out couch that my mother in law was going to use. When we pulled it open there was the used sheet from the previous room inhabitants still on the bed with pieces of popcorn on it but what was even worse was the blood that was still on the sheet! There was also a needle that hat was on the floor under the fold out couch that was visible once you u field the bed and you see the gap between the couch and mattress along with lots of food that had fallen through. We immediately asked to switch rooms in which case the 2nd room they gave us was never cleaned at all from the previous users. The beds weren’t made at all!! And there was a used rag in the shower along with a glasses lens next to the toliet. Finally we were given a 3rd room that was actually not supposed to be used bc the stove was out of order and was all taken apart. That was fine, we could deal with it and while it could still have used a hood vacuum bc we found wrappers and food in multiple places, it was something we could deal with. The ice machine directly outside across from our room was leaking and had about a solid 7 foot radius of wet carpet that you had to walk through I get to our room and to rooms past ours. It’s clear the staff never communicated with each other and that they have a severe lack of housekeeping staff or a staff that just doesn’t care. I highly recommend you keep looking for a different hotel which is a shame bc usually Homewood Suites is a big winner in my opinion, stay away from this one if ever traveling to the Fort Wayne, Indiana area!

Don't do it. We were in town for a softball tournament and no less than a dozen friends also booked here. The stories of how bad all our rooms were was wild. Filthy, not cleaned AT ALL. Food clearly all over the floor, dirty used towels hanging in the bathroom, unmade beds, your room doesn't get cleaned the next day either. Our friends switched rooms THREE TIMES and still had to settle for a room that was obviously dirty and unvacuumed. Hard pass, stay somewhere else.