Hotel H2O

Water Coolers were all broken on 2nd floor asked 3 times to fix Would never stay here again the worst place I have stayed in the Philippines notiing done

Staff was great but dinnng areas closed at 4 pm. Others closed at 6 pm. Nothing to do after 6 pm.

The fish tank wall in the room was definitely worth coming for. The staff were hard to understand at check in as she spoke very quickly. Despite 3 remotes in the room we could not shut the blinds down for the fish tank. A cockroach ran underneath the French toast during breakfast, which was not worth what they charged. It’s the safest looking neighbourhood at night with limited street lights and homeless people outside the hotel entrance gate.

Good location, good staff and nice rooms

The was no visitor information, and the front desk could not provide any info. Told me to go online. The location was clean and safe. There was no information in the room as to service nor how to operate tv. This repetitive music kept going on and on in the hallway.

Was good

When we arrived around 9:15 pm, there was no one anywhere around. Our taxi driver was worried to leave us there, and when we used the provided phone at the desk to call the concierge, they told us to walk up to the third-floor reception. Our room was clean, and the view over the bay was magnificent. We appreciated the drinking water in the hallways. We were grateful that we could still order room service on the night that we arrived. But breakfast was expensive and just mediocre. Overall, it was.... fine. During the day, there were lots of people around to visit the water park, but it was dark and a little creepy at night.

The hotel needs an upgrade. The kids enjoyed the outdoor water park. Staff are helpful.

I think that this was my favorite hotel room ever! One entire wall over the bed was an aquarium with beautiful tropical fish swimming around, hanging out, generally doing what fish do. It was so much fun! The other wall was mirrored, so it seemed even bigger than what I’d guess is a 12 foot long and 8 foot high aquarium. The bed was comfy and had padding around the bed making it comfortable to sit and take off shoes etc. The rest of the room was well appointed and large. There was an indirect light that went on with movement, so you don’t have to find a light if you get up in the middle of the night. My only nits were not having an electrical plug closer to the bed and an aging, but serviceable shower. The amenities were generous and the view of the harbor from the hotel restaurant is lovely, especially at sunset. I’ll come back in a nanosecond.

I real love the Hotel and staff. But my dislike was no face towels in the rooms and no beef on the breakfast menu