Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.7 / 10 Guest Rating

Lake Kivu Serena Hotel

Gisenyi Town, Gisenyi, rw

Lake Kivu Serena Hotel - main view

About the Property

Luxurious Accommodation
Lake Kivu Serena Hotel, just 3 km from Gisenyi, offers rooms with free WiFi, satellite TV, and private bathrooms. Some rooms even have a cozy seating area for relaxation.

Fantastic Dining Options
Indulge in delicious meals at the hotel's restaurant and unwind with a drink at the bar.

Convenient Amenities
With an outdoor pool, 24-hour front desk, and airport transfer services, your comfort is our priority.

Experience serenity by Lake Kivu and book your stay with us today!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent233 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the nice location.

Categories

Cleanliness8.4
Service9.4
Location9.4
Room Quality8.9
Amenities8.4
Value for Money8.0
Food and Beverage8.0
Overall Experience8.9

Select topics to read reviews

J
JeenathallyrwRW
Verified booking
family with young children
Standard Room
Stayed in Jan 9, 2025

"Good"

7.0
Helpful?
T
TsigebrhanrwRW
Verified booking
family with young children
Standard Room
Stayed in Jan 1, 2025

"Very good"

8.0
Helpful?
F
FatimarwRW
Verified booking
family with young children
Standard Room
Stayed in Dec 31, 2024

"Exceptional"

10.0

Great location and freindly staff.

Helpful?
J
JorgedeDE
Verified booking
young couple
Standard Room
Stayed in Dec 22, 2024

"Very good"

8.0

Perfect location, well served breakfast. Good service

Felt it over priced for what the hotel is. Is becoming old.

Helpful?
Y
YvrtravellercaCA
Verified booking
with friends
Standard Room
Stayed in Dec 16, 2024

"More than comfortable"

10.0

Upgraded to a suite which was huge with a large sitting room and patio. The grounds on the shore of lake Kivu are stunning. Breakfast buffet is extensive and delicious.

My friend managed to get a better deal on Expedia

Helpful?
C
Calvin
Verified booking
Standard Room
Stayed in Dec 9, 2024

"Beauty meets fantastic service"

10.0

Beautiful setting and view. The comfort and cleaniness of the rooms were amazing. The restuarant and bar services were fantastic

Helpful?
P
PeterrwRW
Verified booking
solo traveller
Standard Room
Stayed in Nov 22, 2024

"Exceptional"

10.0
Helpful?
Y
YvesbeBE
Verified booking
family with young children
Standard Room
Stayed in Oct 29, 2024

"Exceptional"

10.0
Helpful?
M
Martin
Verified booking
friends
Standard Room
Stayed in Oct 29, 2024

"Exceptional"

10.0

Beautiful propertyz beautiful town

Helpful?
M
MarilizesdSD
Verified booking
solo traveller
Standard Room
Stayed in Oct 25, 2024

"Nice!"

7.0

Good.

Noise of construction.

Helpful?
Previous
Next
67
8
910