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8.6 / 10 Guest Rating

Hyatt House Richmond - Short Pump

11800 West Broad Street, Suite 1098, Richmond, us

Hyatt House Richmond - Short Pump - main view

About the Property

Luxurious Accommodations
Each modern studio at HYATT house Richmond West boasts a flat-screen cable TV and a seating area. Guests can enjoy the convenience of a full kitchen with a dishwasher and microwave, as well as a private bathroom with a hairdryer and free toiletries.

Convenient Amenities
Guests can take advantage of the 24-hour reception, safety deposit box, and free parking. The hotel also offers meeting rooms, dry cleaning services, and a self-serve laundry facility. Additionally, a business center with fax and copy services is available for those traveling for work.

Prime Location
Located in Short Pump, Henrico, our hotel is just a short walk away from the Short Pump Town Center and Funny Bone Comedy Club. With the University of Richmond only 15.8 km away, HYATT house Richmond West is the perfect choice for both leisure and business travelers.

Book your stay at HYATT house Richmond West now for a memorable experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

One-Bedroom King Suite - Photo 1
One-Bedroom King Suite - Photo 2
One-Bedroom King Suite - Photo 3
One-Bedroom King Suite - Photo 4
One-Bedroom King Suite - Photo 5
One-Bedroom King Suite - Photo 6
One-Bedroom King Suite - Photo 7
One-Bedroom King Suite - Photo 8
One-Bedroom King Suite - Photo 9
One-Bedroom King Suite - Photo 10
One-Bedroom King Suite - Photo 11
One-Bedroom King Suite - Photo 12
One-Bedroom King Suite - Photo 13
One-Bedroom King Suite - Photo 14
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One-Bedroom King Suite

Featuring a fully-equipped kitchen, this suite also offers a separate living room area with a sofa.

49 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

One-Bedroom King Suite

Non-refundable
Room Only
20% OFF$231.69

$185.35

Includes taxes & fees
King Studio with Sofa Bed - Photo 1
King Studio with Sofa Bed - Photo 2
King Studio with Sofa Bed - Photo 3
King Studio with Sofa Bed - Photo 4
King Studio with Sofa Bed - Photo 5
King Studio with Sofa Bed - Photo 6
King Studio with Sofa Bed - Photo 7
King Studio with Sofa Bed - Photo 8
King Studio with Sofa Bed - Photo 9
King Studio with Sofa Bed - Photo 10
King Studio with Sofa Bed - Photo 11
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King Studio with Sofa Bed

Featuring a fully-equipped kitchen, this suite also offers a flat-screen TV and a seating area.

39 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Studio King With Sofabed

Non-refundable
Breakfast Included
20% OFF$206.55

$165.24

Includes taxes & fees
Executive Corner Suite - Photo 1
Executive Corner Suite - Photo 2
Executive Corner Suite - Photo 3
Executive Corner Suite - Photo 4
Executive Corner Suite - Photo 5
Executive Corner Suite - Photo 6
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Executive Corner Suite

Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious suite provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

63 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Executive Corner Suite

Non-refundable
Breakfast Included
20% OFF$274.93

$219.94

Includes taxes & fees
Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
Queen Room with Two Queen Beds - Photo 5
Queen Room with Two Queen Beds - Photo 6
Queen Room with Two Queen Beds - Photo 7
Queen Room with Two Queen Beds - Photo 8
Queen Room with Two Queen Beds - Photo 9
Queen Room with Two Queen Beds - Photo 10
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Queen Room with Two Queen Beds

This queen room comes with two queen beds, a microwave and a small refrigerator. Complimentary wired and wireless internet is also provided.

37 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Guestroom Double Queen

Non-refundable
Breakfast Included
20% OFF$206.55

$165.24

Includes taxes & fees

Guest Reviews

8.6
Excellent659 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness7.6
Service10.0
Location10.0
Room Quality8.6
Amenities8.6
Value for Money7.6
Food and Beverage6.6
Overall Experience10.0

Select topics to read reviews

C
Clarice-COVIRGINIA BEACH, VIRGINIA
Verified booking
Couples
Standard Room
Stayed in May 18, 2026

"Weekend in Richmond!"

10.0

Excellent location. There is a great mall and many restaurants nearby. We went to Lehja - Indian Food. It was exceptional!

Helpful?
M
MagdaEsola
Verified booking
Business
Standard Room
Stayed in May 17, 2026

"Great Experience"

10.0

Quiet and very convenient location. The hotel is new, and the staff is friendly. the place is located right by the mall, and restaurants.

Helpful?
A
AnnetteusUS
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"Girls night before we went pickin’"

7.0

Booking.com and I had seen it at short pump mall.

Location

Helpful?
J
JennyusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 9, 2026

"Very spacious, clean, and well appointed accommodations. Excellent location."

8.0

I stayed in a corner suite and it was very spacious. It was also very clean and provided everything one could need. The bathroom was also huge and well appointed.

This is really not fault on the hotel's part, but the facility was under construction while I was there. The management did everything possible to minimize the interruption, but there was still the inconvenience of having only one elevator for guest use. This will not be a forever thing though.

Helpful?
F
fishmanj13104MARCO ISLAND, FLORIDA
Verified booking
Family
Standard Room
Stayed in May 8, 2026

"Good location otherwise fair"

6.0

Some Reno has been done but at some point eliminated cook to order breakfast. Only one elevator operating. Only Hyatt House I know that doesn't offer. Embassy in Henrico offers one and an evening social.

Helpful?
M
MICHAELusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 8, 2026

"Exceptional"

10.0
Helpful?
S
S4982CAstephenaVIRGINIA BEACH, VIRGINIA
Verified booking
NONE
Standard Room
Stayed in May 4, 2026

"Excellent stay"

10.0

Great hotel ! Would recommend highly Staff friendly room clean easy to find. Everything was exceptionally clean and well kept. Lobby was bright and inviting

Helpful?
A
AshleyH936
Verified booking
NONE
Standard Room
Stayed in Apr 29, 2026

"Great place to stay in Short Pump"

10.0

This was our 4th stay at the Hyatt House Short Pump and we had a great stay. The location is wonderful and the room is very comfortable for our family. We enjoy the kitchenette and the extra space in the room. The only downside is the elevator service. One of the elevators always seems to be out of service and this is a busy hotel so we just opted to take the stairs. We will still come back again because overall the hotel is worth it!

Helpful?
C
Culture28428945314
Verified booking
NONE
Standard Room
Stayed in Apr 28, 2026

"Great visit and convenient location"

10.0

We were there for a teen soccer tournament. And the hotel was in great shape being it was just renovated. Continental breakfast had everything you need. And the location being adjacent to a mall with restaurants was so convenient. I would stay again.

Helpful?
K
KcenzieusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 25, 2026

"Exceptional"

9.0
Helpful?