Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.6 / 10 Guest Rating

Hyatt House Richmond - Short Pump

11800 West Broad Street, Suite 1098, Richmond, us

Hyatt House Richmond - Short Pump - main view

About the Property

Luxurious Accommodations
Each modern studio at HYATT house Richmond West boasts a flat-screen cable TV and a seating area. Guests can enjoy the convenience of a full kitchen with a dishwasher and microwave, as well as a private bathroom with a hairdryer and free toiletries.

Convenient Amenities
Guests can take advantage of the 24-hour reception, safety deposit box, and free parking. The hotel also offers meeting rooms, dry cleaning services, and a self-serve laundry facility. Additionally, a business center with fax and copy services is available for those traveling for work.

Prime Location
Located in Short Pump, Henrico, our hotel is just a short walk away from the Short Pump Town Center and Funny Bone Comedy Club. With the University of Richmond only 15.8 km away, HYATT house Richmond West is the perfect choice for both leisure and business travelers.

Book your stay at HYATT house Richmond West now for a memorable experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Studio with Sofa Bed - Photo 1
King Studio with Sofa Bed - Photo 2
King Studio with Sofa Bed - Photo 3
King Studio with Sofa Bed - Photo 4
King Studio with Sofa Bed - Photo 5
King Studio with Sofa Bed - Photo 6
King Studio with Sofa Bed - Photo 7
King Studio with Sofa Bed - Photo 8
King Studio with Sofa Bed - Photo 9
King Studio with Sofa Bed - Photo 10
King Studio with Sofa Bed - Photo 11
1/11

King Studio with Sofa Bed

Featuring a fully-equipped kitchen, this suite also offers a flat-screen TV and a seating area.

39 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Studio King With Sofabed

Non-refundable
Breakfast Included
20% OFF$209.84

$167.87

Includes taxes & fees
Executive Corner Suite - Photo 1
Executive Corner Suite - Photo 2
Executive Corner Suite - Photo 3
Executive Corner Suite - Photo 4
Executive Corner Suite - Photo 5
Executive Corner Suite - Photo 6
1/6

Executive Corner Suite

Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious suite provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

63 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Executive Corner Suite

Non-refundable
Breakfast Included
20% OFF$274.76

$219.81

Includes taxes & fees
Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
Queen Room with Two Queen Beds - Photo 5
Queen Room with Two Queen Beds - Photo 6
Queen Room with Two Queen Beds - Photo 7
Queen Room with Two Queen Beds - Photo 8
Queen Room with Two Queen Beds - Photo 9
Queen Room with Two Queen Beds - Photo 10
1/10

Queen Room with Two Queen Beds

This queen room comes with two queen beds, a microwave and a small refrigerator. Complimentary wired and wireless internet is also provided.

37 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Guestroom Double Queen

Non-refundable
Breakfast Included
20% OFF$209.84

$167.87

Includes taxes & fees
King Studio with Accessible Tub - Disability Access - Photo 1
King Studio with Accessible Tub - Disability Access - Photo 2
King Studio with Accessible Tub - Disability Access - Photo 3
King Studio with Accessible Tub - Disability Access - Photo 4
King Studio with Accessible Tub - Disability Access - Photo 5
King Studio with Accessible Tub - Disability Access - Photo 6
King Studio with Accessible Tub - Disability Access - Photo 7
King Studio with Accessible Tub - Disability Access - Photo 8
King Studio with Accessible Tub - Disability Access - Photo 9
1/9

King Studio with Accessible Tub - Disability Access

This suite offers a fully-equipped kitchen, a sofa and a seating area and a flat-screen TV.

39 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Accessible King Studio Bathtub

Non-refundable
Breakfast Included
20% OFF$209.84

$167.87

Includes taxes & fees

Guest Reviews

8.6
Excellent659 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness7.6
Service10.0
Location10.0
Room Quality8.6
Amenities8.6
Value for Money7.6
Food and Beverage6.6
Overall Experience10.0

Select topics to read reviews

K
KatharineusUS
Verified booking
solo_traveller
Standard Room
Stayed in Feb 22, 2026

"I should get my money back for not being able to enjoy a sleep in-which was the goal"

2.0

Everything was fine except for the fact that they did not mention at booking or check in that the entire place was undergoing renovations and that all amenities were not accessible AND that they would begin construction at 7am on a Saturday morning.

Everything was fine except for the fact that they did not mention at booking or check in that the entire place was undergoing renovations and that all amenities were not accessible AND that they would begin construction at 7am on a Saturday morning.

Helpful?
S
Sightseer30959801697
Verified booking
NONE
Standard Room
Stayed in Feb 9, 2026

"Pretty Good stay but the construction is a mess."

8.0

This is a really good outfit, generally. However, as they are remodeling several floors and using one of the two elevators entirely for construction support, the impact was significant to getting up and down to/from one's room. They offered no heads-up of the ongoing work or a consultation to offset the inconvenience. Also, we upgraded to get the tub in the room, and the hand nozzle was broken. Not a huge deal, but when you pay a $100 extra for an upgrade, one sort of expects it to be in 'A' condition.

Helpful?
S
SherryusUS
Verified booking
couple
Standard Room
Stayed in Feb 9, 2026

"Exceptional"

9.0
Helpful?
T
ToreyusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0

Staff was amazing

Helpful?
K
KennethusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Excellent"

8.0
Helpful?
R
RinoshusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Excellent"

8.0
Helpful?
A
AmberusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"I probably would not stay there again just because of the strict check in policy"

7.0

I loved the breakfast and the cleanliness!

I hated the dumb check in policy. Even if you’re there 45 minutes before check in and the room is ready they charge you an extra fee for “early check in” I can see charging a fee for checking in 3 or 4 hours early but absolutely not for an hour especially if the room is not in use. I’ve absolutely never been to a place where if the room was ready they wouldn’t give it to you. What do they benefit from making you wait for check in. There was even a guy that came in after me and tried to check in 20 mins early and they wouldn’t let him without paying as well! It was ridiculous!!

Helpful?
K
kaminskyusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Very Good"

7.0
Helpful?
J
JennyusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0
Helpful?
J
JacquettausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"My stay was great, everything was excellent"

10.0

I love the location, right next to the mall.

Everything was great

Helpful?
Previous
Next
23
4
56