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8.6 / 10 Guest Rating

Hyatt House Richmond - Short Pump

11800 West Broad Street, Suite 1098, Richmond, us

Hyatt House Richmond - Short Pump - main view

About the Property

Luxurious Accommodations
Each modern studio at HYATT house Richmond West boasts a flat-screen cable TV and a seating area. Guests can enjoy the convenience of a full kitchen with a dishwasher and microwave, as well as a private bathroom with a hairdryer and free toiletries.

Convenient Amenities
Guests can take advantage of the 24-hour reception, safety deposit box, and free parking. The hotel also offers meeting rooms, dry cleaning services, and a self-serve laundry facility. Additionally, a business center with fax and copy services is available for those traveling for work.

Prime Location
Located in Short Pump, Henrico, our hotel is just a short walk away from the Short Pump Town Center and Funny Bone Comedy Club. With the University of Richmond only 15.8 km away, HYATT house Richmond West is the perfect choice for both leisure and business travelers.

Book your stay at HYATT house Richmond West now for a memorable experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Studio with Sofa Bed - Photo 1
King Studio with Sofa Bed - Photo 2
King Studio with Sofa Bed - Photo 3
King Studio with Sofa Bed - Photo 4
King Studio with Sofa Bed - Photo 5
King Studio with Sofa Bed - Photo 6
King Studio with Sofa Bed - Photo 7
King Studio with Sofa Bed - Photo 8
King Studio with Sofa Bed - Photo 9
King Studio with Sofa Bed - Photo 10
King Studio with Sofa Bed - Photo 11
1/11

King Studio with Sofa Bed

Featuring a fully-equipped kitchen, this suite also offers a flat-screen TV and a seating area.

39 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Studio King With Sofabed

Non-refundable
Breakfast Included
20% OFF$209.84

$167.87

Includes taxes & fees
Executive Corner Suite - Photo 1
Executive Corner Suite - Photo 2
Executive Corner Suite - Photo 3
Executive Corner Suite - Photo 4
Executive Corner Suite - Photo 5
Executive Corner Suite - Photo 6
1/6

Executive Corner Suite

Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious suite provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

63 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Executive Corner Suite

Non-refundable
Breakfast Included
20% OFF$274.76

$219.81

Includes taxes & fees
Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
Queen Room with Two Queen Beds - Photo 5
Queen Room with Two Queen Beds - Photo 6
Queen Room with Two Queen Beds - Photo 7
Queen Room with Two Queen Beds - Photo 8
Queen Room with Two Queen Beds - Photo 9
Queen Room with Two Queen Beds - Photo 10
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Queen Room with Two Queen Beds

This queen room comes with two queen beds, a microwave and a small refrigerator. Complimentary wired and wireless internet is also provided.

37 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Guestroom Double Queen

Non-refundable
Breakfast Included
20% OFF$209.84

$167.87

Includes taxes & fees

Guest Reviews

8.6
Excellent659 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness7.6
Service10.0
Location10.0
Room Quality8.6
Amenities8.6
Value for Money7.6
Food and Beverage6.6
Overall Experience10.0

Select topics to read reviews

A
AntenetteusUS
Verified booking
couple
Standard Room
Stayed in Apr 22, 2026

"This is my go to place to stay when I’m in Richmond. Love that I can walk to the Funny Bone comedy club."

10.0

Located in the town center and walking distance to shopping and restaurants.

Nothing

Helpful?
D
D5022BSryanc
Verified booking
NONE
Standard Room
Stayed in Apr 21, 2026

"Not worth the money"

4.0

Hyatt House is under construction. We were not notified of this prior to our arrival at the hotel. Understandable for the hotel to be under construction, however unacceptable to have no knowledge of this prior to arrival at the hotel. The room was "clean," windows had handprints, something spilled on one of the walls, overall... just not a quality clean. The shower is wide open & large. This is lovely for an adult. As a mom on a solo trip with 2 young children, giving them a shower was virtually impossible with this set up. The mirror leaned against the wall as decor was also challenging for a mom with 2 young children. Overall, very unimpressed with this hotel and the price.

Helpful?
B
B1657MGteresas
Verified booking
NONE
Standard Room
Stayed in Apr 19, 2026

"Conveniently located, beautiful room but hotel under construction"

10.0

Convenient location adjacent to the mall at Short Pump. The hotel was under construction while we were there, which was obvious and one of the elevators was out of service. However, our room was newly renovated (King suite) and was much nicer than I would have expected, particularly for the cost. Would definitely stay again.

Helpful?
K
KcenzieusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 19, 2026

"Good"

6.0

Great location. Friendly staff. Great food and retail options nearby

Hot water was not working

Helpful?
A
AaronusUS
Verified booking
couple
Standard Room
Stayed in Apr 7, 2026

"Good"

1.0

They canceled my reservation at the very last Minute because they overbooked themselves.

Helpful?
G
Verified GuestusUS
Verified booking
couple
Standard Room
Stayed in Apr 5, 2026

"Exceptional"

10.0
Helpful?
C
CharlesusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 31, 2026

"Hopefully come back again soon"

10.0

Excellent location to shopping and restaurants. The breakfast was very good especially I really liked the coffee

Helpful?
L
LorenzousUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 12, 2026

"Excellent"

8.0
Helpful?
U
UlrikeusUS
Verified booking
couple
Standard Room
Stayed in Mar 12, 2026

"Good"

6.0

Construction. No slippers provided although carpet was dirty.

Helpful?
K
KingusUS
Verified booking
extended_group
Standard Room
Stayed in Mar 8, 2026

"Exceptional"

9.0

Parking was a little inconvenient. Not sure there’s much you can do about it as the hotel is sharing parking lot with other businesses.

Helpful?