Palazzo Marzoli Resort

Just returned from a fantastic three day trip to Positano. Stayed at the. Palazzo Marzoli Resort. Before arriving, I was a little concerned didn’t have the greatest of reviews, but didn’t let that deter me as it was good value. Upon arriving was greeted by a lovely young lady with very very good English who showed us to our room which was although not massive was big enough for us with an absolutely beautiful view on the balcony. The older couple who run the hotel were so lovely and helpful. And not one moment was there any communication problems between myself and the staff. Very good English. Breakfast was lovely, although we are slightly high up the mountain so it is a bit of a walk back up once we make it to the beach. Have it said all that though would definitely stay here again. 10 out of 10.

This is a very cute boutique hotel located in a quieter end of Positano but right near the beach. Beautiful view from the balcony and very nice breakfast (huge yummy croissants/cornetti). Very clean and nice people there. Would definitely stay there again!

This was easily one of the best holidays we have ever had because the historic Palazzo Marzoli was such an amazing place to stay! The staff were perfectly splendid!!! We would love to return next year. We got the room we booked with a wonderful terrace which came complete with a gorgeous breath taking sea view. The room was larger and more spacious than it looked in the photos with a King sized bed with plenty of space around it and a good sized day bed and Pouf with a window in front of the bed also with a sea view & tall french windows leading onto the terrace. The bathroom was very spacious with traditional tiles. I don't understand the other less than complimentary reviews. Every one was absolutely lovely and we were made to feel ' so at home'. Special mention for Mr.Antonio Brancati and his lovely wife and lovely daughter at reception who were so very sweet and helpful: nothing was too much trouble. Everything was very clean and spotless,our room & bathroom were cleaned daily, with clean towels etc. We had a little safe to put our valuables in, mini fridge, kettle, tea, coffee etc; all the expected amenities which you don't always find in continental hotels. Also very comfortable bed with a great mattress! Also the Sita Sud bus needed to get around most of the coastal towns, stops a 1 minute walk around from the hotel. There is a mom & pop grocery store 1-2 minutes' walk from the hotel and bars and restaurants, not to mention the hotel's own restaurant. Breakfast on the hotel 's magnificent terrace was a very memorable experience. The whole town is a walkable picture postcard! Sure there are steps everywhere but we loved that we got a free workout on a holiday and what a picturesque one at that. No one wonder these people are so fit! We saw 80+ year olds carrying shopping bags walking up! We also felt very safe here because it is a close knit community and people are just lovely and helpful. Such a delightful small town villagey feel which is heartwarming. Antonio and his wife and daughter at Palazzo Marzoli will always inhabit that special place in our hearts forever reserved for Positano and the glorious Amalfi coast ! Dr.Aboobucker 301

The stay here was preceded by some rather unflattering reviews about this hotel but it would not take long to dispel such inequities. Firstly, having been to Rome, Florence, Venice and now the Amalfi coast, I can genuinely say it was the first time I felt comfortably safe in Italy here in Positano. The town folks are very nice and form a close knit community and most places are mom and pop shops. The room was spotless. It had a high ceiling, an air conditioner, a TV, a mini bar fridge and balcony with a glorious view of the Tyrrhenian sea. There is a grocer for the requisite local citrus, a small pasticeria, a pizza place, two bus stops and even a police post all within 2 minutes walk. The concierge young lady spoke good to English (It is presumptuous that we English speakers think that all foreign languages are English spoken slowly and loudly) I came prepared with Google Translate pre-loaded with Italian but did not need it. It is within easy travelling distance of the other towns and close to the sea side. We were made to feel very welcome and at home. Antonio in particular was always there to help with anything and was a constant cheerful presence. We would love to come back. I can give no higher praise than that!! Thank you very much for a memorable peaceful holiday.

Room was great but staff was not as friendly

The staff/ owner was very attentive and kind to us. We enjoyed the view and having breakfast brought to our room each day. The only suggestion would bento have more water pressure for the 3 rd floor. Shower was a trickle. Beautiful place!

This was the disaster part of my trip to the Amalfi Coast. I was scheduled to stay at this Hotel for 2 nights. I was really looking forward to it especially after having had a look at the website. That's as good as it got for my stay. Upon arrival I was informed that I was being upgraded to their sister Hotel, La Caravella, on the beachfront, where I would have access to to the Hotel's private beach. Access to La Carvella is after hiking downhill for about 25 minutes with your luggage to the beachfront. Finding this Hotel was nigh on impossible as it was not signed and entrance was to the side next to a bar. no porter service so the luggage had to be carried to the first floor. Alarm bells started ringing as outside my room was situated a kitchenette. Other guests used this at all the hours of the day/night so not great for having a good night's sleep. Inside the room, instead of having a view of the sea and Positano for the hilltop, I had a view of a brick wall. The bathroom was very basic and the shower did not function. In room facilities did not exist. Despite emails going back forth with the main Hotel, it became apparent that I was being fobbed off. The next day I climbed to the main Hotel and spoke to the owner/manager and was informed that original had issues with the bathroom and so could not be occupied. I informed him that that was the case with my existing room! I then complained about the view and was informed that I had access to the private beach. Private beach was on the wrong side of the promenade that separated it from the main beach area. By this time I was losing it as the previous day I had been informed of having an upgrade. Absolutely no way. Little did the manager know that I had met several guests attending a wedding and they had paid over the going rate and had taken over the hotel pretty much to attend the wedding. So, I knew the manager was lying from word go. Following my return, the hotel now refutes my claim that I was transferred La Caravella, despite several emails having been exchanged between us. DO NOT BOOK THIS HOTEL UNDER ANY CIRCUMSTANCES NO MATTER HOW GOOD THE WEBSITE APPEARS!!! This hotel ranks as my worst ever in my travels and that includes bush camps on safari.

When we arrived no one at the front desk spoke English, therefore communicating was impossible. Requested twin beds and did not get our room changed for three days. Very little ac in our room. Yes, the view was spectular, howver 90% of Positano have beautiful views. Breakfast was sparse. This hotel, unbeknost to us, was not walking distance to the "Square" or beach. Hotel will give you one free shuttle per day, return Taxi is $40!... would not recommend this hotel...

My stay at Palacio Marzolli in Positano unfortunately did not meet my expectations. On the very first day, I was informed of a €80 daily parking fee, even though it was not high season (my visit was in September). After speaking with the owner, the rate was adjusted to €60 per day, but it is worth noting that nearby parking facilities charge around €50 per day. The breakfast was also disappointing. It is served in the room and very simple — one egg, a coffee with milk, and a croissant. Any additional items come at an extra cost, such as an omelet (€10) or a portion of fruit (€10–15). Regarding the amenities, I missed some basic standards. No liquid soap was provided, only old-fashioned round bar soaps, which made the experience less comfortable. I also experienced an inconvenience with a personal belonging. I left a sweater in the room and, when I returned to ask about it, I was informed that it had not been found. I booked at the last minute and did not read the reviews beforehand, but I can say that the experience was not satisfactory. I believe that improvements in fee transparency, breakfast quality, and attention to amenities could make the stay more enjoyable.

Great!