Hyatt Place Garden City

The representative greeting us upon arrival was very welcoming and helpful. The large, accessible room had the necessary modifications to ensure safety in the bathtub. Breakfast was included, although offerings were typical of other hotel chains.

The location is nearly impossible to find. We got lost every time we tried to get back to the hotel. No street markings or signs to direct us. The price per night was astronomical for a regular hotel. $500/night and no housekeeping services during our stay. Shocked that we would have also had to pay for parking but again the front desk representative signed us up as "members" so we would not have an extra charge for parking. We have no plans to stay at the Hyatt again. It offered nothing that less expensive hotels would have.

I’ve stayed at a lot of hotels over the years, and I can honestly say the team here has been exceptional. The cleanliness of the hotel has been consistently excellent, and it’s clear that a lot of pride and hard work goes into keeping everything looking great. More importantly, the staff truly make this place stand out. Sharias, Ashley, constantly make my day. They are always welcoming, professional, and genuinely kind. Their positive attitudes and dedication to guests never go unnoticed, and they consistently go above and beyond to make everyone feel valued and at home. I also want to give special recognition to Ashlie and Zully. Since the day I arrived, they have both been absolute angels. Whenever I had issues with my room, including the air conditioning and shower head, they took immediate action to make sure my concerns were addressed. Their responsiveness, compassion, professionalism, and genuine willingness to help made a huge difference during my stay. They consistently went above and beyond to ensure I was comfortable and taken care of, and their dedication to guest satisfaction truly exemplifies outstanding customer service. A big shout-out to the maintenance team as well. Every time an issue was reported, they were on it right away and worked hard to get everything resolved as quickly as possible. Their professionalism and promptness deserve recognition too. It takes a great team effort to create a positive guest experience, and this staff absolutely delivers. Thank you to Sharias, Ashley, Ashlie, Zully, and the entire team for the hard work, professionalism, and care you put into what you do every day. It does not go unnoticed, and it is deeply appreciated. You have made my stay far more enjoyable than I ever expected, and I am truly grateful for all that you do.

sharon front desk very rude. I told her there is blood on sheats. did not want to move me. Said house keeping will change sheats. No one came for an hour. After an hour I called front desk and was told no house keeping they went home. Couple minutes later got knock on door. it was housekeeping.

I had a wonderful stay at the Hyatt in Garden City. Everything was perfect from start to finish. The room was spotless and very well maintained, and the bed was extremely comfortable. I was also pleasantly surprised by the thoughtful welcome amenities.When I arrived I received complimentary water bottles, a cookie, and a personalized welcome letter, which made me feel valued as a guest. The staff was professional and welcoming, and the overall experience exceeded my expectations. I would highly recommend this hotel to anyone visiting the area, and I will definitely be staying here again in the future.

Breakfast very good

Room was dated Felt surface clean but overall not thoroughly clean Do not appreciate the parking fee!! Ridiculous

Excellent staff! The Hotel is in a great location. Nice amenities a breakfast lounge, patio, and free parking. Rooms are spacious, clean and pet friendly.