Rio Serrano Hotel + Spa

It in one of the best at Patagonia, spectacular glacier park view with variety excursions offered by an onsite excursion company. Staff snd services are excellent. Their roast lsmb serviced outside was the best

Set iust outside one of the entry points to the torres del paine national park this hotel is very well situated for access to iconic walks, e.g. the base towers. With horses roaming the extensive grounds and absolutely stunning views of the mountains you're off to a good start. The rooms are very good, spacious well appointed bathroom with a comfortable bed. Plenty of food choices at the ground floor bar and upper floor formal dining room. Service is excellent and the staff are a credit to the hotel. The packed lunches are also very good - highly recommend the beef sandwich option :) Try the Spa out if you have time, the massages are very good. Did have a minor medical issue which guest relations was extremely helpful resolving - another tick for the hotel Having said all this, the bottom line is you are here to get into the National Park, not hang around the hotel (which you could easily do..) but after a long hard day hike this is the place to be. Just book it, you won't regret it.

We got a room on the second floor (recommended) and the views were stunning. The room was quiet and comfy and fairly spacious. Not particularly luxurious. Friendly staff. Great breakfast. Good location for some hikes. We did not experience issues that other reviewers have mentioned.

Excellent hotel. We loved it!

Absolutely loved this place. Spa, restaurant, bar, and service were perfect.

Great location, very nice services and friendly stuffs

Fantastic. Expensive.

The food service was exceptional, the location is excellent.

Excellent hotel Highly recommend

Such an amazing place. Great views. Great service. Great food. A wonderful place to stay. I wish there had been more assistance with trek planning. There is a separate group that helps with hikes and is not part of the hotel, but they weren't helpful for a few general questions. Still I cannot fault the hotel for something like that.