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8.6 / 10 Guest Rating

The Royal Haciendas All Inclusive

Chetumal / Pto. Juarez Highway, Km 289 10 Lote 2, Mz 70, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

The Royal Haciendas All Inclusive - main view

About the Property

Discover the perfect blend of relaxation and adventure at The Royal Haciendas All Inclusive, where luxury meets comfort in beautiful Playa del Carmen.

Spa and Wellness
Unwind at our full-service spa offering a variety of indulgent treatments, including massages, body treatments, and facials, designed to rejuvenate your senses and elevate your wellness journey.

Dining and Entertainment
Savor delectable cuisine at five on-site restaurants, including Kinokó, or enjoy 24-hour room service. With swim-up bars, poolside lounges, and a café, your culinary cravings are effortlessly catered to.

Luxurious Accommodations
Retreat to one of our 252 elegantly decorated rooms featuring private balconies, pillowtop beds, and modern amenities, including complimentary Wi-Fi and satellite programming, ensuring a relaxing stay amidst heavenly surroundings.

Book your unforgettable getaway at The Royal Haciendas All Inclusive today!

Facilities & Amenities

Full-service spa
Fitness facilities
Express check-out
Free bicycles on site
Arcade/game room
Health club
Free WiFi
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 1
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 2
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 3
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 4
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 5
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 6
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 7
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 8
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen - Photo 9
1/9

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

1 King Bed and 2 Twin Murphy Beds1047-sq-foot individually decorated room, balcony with ocean views Layout - Bedroom, living room, and dining areaInternet - Free WiFi Entertainment - 43-inch plasma TV with satellite channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Recycling binNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

97 m2
Sleeps 4
1 King bed (151-180 cm wide)
2 Murphy bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Deluxe One Bedroom Suite

Non-refundable
All Inclusive
20% OFF$569.84

$455.87

Includes taxes & fees
Deluxe Junior Suite - Photo 1
Deluxe Junior Suite - Photo 2
Deluxe Junior Suite - Photo 3
Deluxe Junior Suite - Photo 4
Deluxe Junior Suite - Photo 5
Deluxe Junior Suite - Photo 6
1/6

Deluxe Junior Suite

2 Double Beds398-sq-foot individually decorated room, balcony with ocean views Layout - Bedroom and living roomInternet - Free WiFi Entertainment - 43-inch plasma TV with satellite channelsFood & Drink - Kitchenette with microwave and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Recycling binNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

37 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Deluxe Junior Suite

Non-refundable
All Inclusive
20% OFF$403.38

$322.7

Includes taxes & fees

Guest Reviews

8.6
Excellent326 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the kind and helpful staff.

Categories

Cleanliness7.8
Service9.8
Location8.8
Room Quality8.8
Amenities8.8
Value for Money8.3
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

J
Jose
Verified booking
family
Standard Room
Stayed in Jul 25, 2025

"Exceptional"

10.0

Honestly I had an amazing stay here at Royal Haciendas. The staffs attention to detail is impeccable! All my needs were met and quite frankly please do not hesitate to book here! Everything was extremely clean and I absolutely loved the coffee and restaurant options! Will comeback again!

Helpful?
A
Anurag
Verified booking
family
Standard Room
Stayed in Jul 24, 2025

"Exceptional"

10.0

Nice relaxing resort.

Helpful?
J
Jonatan
Verified booking
family_with_children
Standard Room
Stayed in Jul 23, 2025

"Good"

6.0

Very clean. Super friendly staff. The food is honestly mediocre. Truly. But the biggest thing is that they will constantly hound you to participate in a time share presentation. CONSTANTLY!!!!!!! Also there is zero entertainment. Like none.

Helpful?
Y
Yoandry
Verified booking
family
Standard Room
Stayed in Jul 22, 2025

"Exceptional"

10.0

Employees are very friendly, resort is well maintained and clean. Lots of entertainment for kids

Helpful?
C
Crystal
Verified booking
family
Standard Room
Stayed in Jul 21, 2025

"Excellent"

8.0

Overall great start! Family friendly, great food and drinks! Oscar was always pleasant and accommodating during the breakfast and lunch buffet! Would have been better off we could make reservations sooner than the day of food the two restaurants.

Helpful?
C
Charisse
Verified booking
family
Standard Room
Stayed in Jul 21, 2025

"Exceptional"

10.0

Great place

Helpful?
C
Caponier
Verified booking
family
Standard Room
Stayed in Jul 21, 2025

"Excellent"

8.0

Staff is very friendly and they are quick to take care of any concern. Qe were supposed to get an oceanview room, however, it was a partial view. Friday evening Olivia contacted me to move us to 4th floor to a premium room with a full view. The move would've takwn place on Friday. Because of our plans for an early tour on Friday and departing early Monday morning I told her we would stay where we were. Our stay was only for 4 nights, so it wasn't worth the trouble to move. They had offered to move us, but we felt it wasn't worth the trouble.

Helpful?
R
robin travis
Verified booking
partner
Standard Room
Stayed in Jul 20, 2025

"Exceptional"

10.0

The suites exceeded my expectations, housekeeping was great, very friendly and helpful staff. Suites are basically an apartment, with kitchen, balcony jacuzzi tub. Concierge Octavio(especially) was very engaging, helpful and welcoming. The onsite market was great also. Whenever returning to PDC I definitely would consider returning

Helpful?
E
Elyse
Verified booking
Standard Room
Stayed in Jul 19, 2025

"Exceptional"

10.0

Our entire family of 5 was so impressed by everythig about the Royal Haciendas experience. Our room was a 2 bedroom family suite and had everything we needed and much more. The room location was perfect and right across from one of the children's play pools and close to the main lobby and market. The food at every location we tried was delicious and service was impeccable. The staff take pride in what they do and go out of their way to welcome you "home". We can't wait to come back!

Helpful?
J
Jane
Verified booking
family
Standard Room
Stayed in Jul 19, 2025

"Good"

6.0

The staff and the location were wonderful! Anyone booking here must understand that it is a timeshare and members have priority. This means you could be asked to change rooms during your stay and booking in the nice restaurants is difficult. My air conditioner didn’t work the entire week and they didn’t resolve this situation.

Helpful?
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