Royal Inn Knoxville Airport Alcoa

I actually canceled my stay as the hotel rooms were not clean even after changing room I found the bed sheets stained. Plus the room they gave me the second time. Apparently the light has to be connected to the wall to get it working so in the dark you have to find the connections not only that but stained bedsheets there as well could not take a picture as ofcourse the lights were t switching on. Only good thing was the lady at the front desk she was trying to be accommodating and nice but I just couldn't sleep in their rooms after I saw the beds felt as if the bed might have bugs there were black small stuff on the bed and so on. Also out side was very dirty pictures shows the mess. Oh the cherry on top stained pillow. I am still feeling sick from the visit

only good thing is the proximity to airport

1. Shower head broken; 2. Cockroaches everywhere; 3. Magnetic card for the door nor working; 4. Limited hand towels, some very filthy, some made with part shower towel.

It was horrible. They had bugs. The water didn’t work. We only stayed one night and checked out and still had to pay the whole amount. I will not use hotels.com again! They ripped me off and now I can’t get my money back! It was the nastiest place Iv ever stayed! The staff was very rude and didn’t care that we had issues!

Slum house for locals, pulled up, didn't even get off our bikes. No way i would stay there. Paid for the night thru hotels.com before arrival but went 20 miles down the road and paid for something else to find a safe place to sleep.

First review because it needs to be said—this is the ONLY place I’ve ever stayed where I considered walking away as soon as I opened the door. Terrible smoke odor, stained towels, had to make the bed myself. Not worth it. I almost slept in the car.

Dead bugs in room, dirty floors and bathroom, had to ask for clean sheets, mattress leaning against wall appeared to have blood stains. Might be better to sleep in your car. Not worth what we paid!!!

It is the worst hotel I have ever stayed in. When I arrive there is a phone said to call this number. So after calling and waiting over 10 min for someone to come. There was music so loud coming from the room he came out of. No way to figure out how the lights to turn on. Had to use my cell phone light to figure it out. I slept with my gun in bed with me. At 2am the police knocked on the door next to me. I would never recommend a place like this ever. Worst hotel ever.

The room I was given was flooded and nasty and had bugs. The next room I was offered had bugs and the bedding and mattress had holes in it. The entire room was filthy.

Was so unhappy with the 10 min stay, because thats how long it took us due to the roaches that infested the room. They gave us another room key and it was the same, roaches everywhere on the walls in the bathrooms . No tefund on the money at all.