Papaya Playa Project, Tulum, a Member of Design Hotels

We had a great time at papaya playa. Our hosts were so nice and helpful. The property is beautiful, it was the beginning of the off season for us, not too many people around but we had a great time riding the ATVs through town, visiting the cenotes. Shout out to Ricky, Jose, Miguel, sabaro to name just a few. There were plenty more we didn’t get names for. Ricky had a really cool welcome ceremony when we arrived and was really impressed by the amount of time Ricky spent helping us. Thank you for helping us learn some more Spanish! Breakfast, was very very good, fresh fruit and the espresso is the best! Dinner was also very good!

If you want to know what Tulum feels like when it’s done right, stay at Papaya Playa Project. It’s not a hotel. It’s 900 meters of private, unspoiled beach backed by jungle, art installations, and architecture that makes you stop and stare. d3e4 *What makes it unforgettable:* 1. *The Setting*: Beachfront casitas and villas built into the jungle. Waking up to the sound of waves, walking barefoot from your room to the sand, rooftop pools with sunrise + sunset views. It’s rustic-luxury done perfectly – open-air showers with incredible water pressure, design-forward rooms, and that famous bohemian aesthetic everyone photographs. 2. *The Vibe*: PPP nails the balance between peaceful retreat and curated energy. Morning yoga and sound healing in the jungle, beach clubs with great music, art everywhere, and moon parties that are worth planning around. You can be totally isolated on the beach or in the center of Tulum’s scene. 3. *The Service*: This is where PPP becomes 5-star. The staff consistently gets called out as the highlight. From concierge butlers available 24/7, to front desk remembering your name and giving local recommendations, to beach club teams that make you feel like family. Rooms are spotless, issues get handled fast, and the personal touches are real. 4. *The Details*: Food is delicious with great coffee, rooftop pools are a game-changer, and the sustainability focus is genuine. It’s part of Marriott’s Design Hotels, so you can use points, but it feels nothing like a chain *Special thanks to Ricky* – you were the difference between a great stay and an unforgettable one. From handling every request with a smile to making sure our experience felt personal and seamless, you embodied what makes PPP hospitality exceptional. Thank you for going above and beyond. *Honest notes*: It’s pricey, seaweed season can impact beach use, and mosquitoes are real in off-season. Bikes and some activities are extra. But with a private pool and the right expectations, none of that matters. *Verdict*: If you want the iconic Tulum experience – jungle, beach, design, wellness, and service that makes you feel looked after – this is it. We came for a couple days and booked to stay longer. If I could give this place a 20/10 Can’t recommend it enough. We’ll be back

Had the best time here! The experience was fantastic, and our waiter, Gerardo, made it even better with his friendliness, attentiveness, and constant smile. He went above and beyond to make sure everything was perfect. Highly recommend—10/10!

gerardo was amazing…he was able to cater to us on our needs def will come back

Absolutely loved the beach club. The food and coctails were amazing! The music created a great atmosphere. Especially our waiter Gerardo was very attentive and helpful. He was always smiling and offered great service! Very content.

We had a great time here even in the off season. Gerardo took amazing care of us and made sure we were comfortable and having a great time the whole time. Would highly recommend!

Papaya Playa Project was an unforgettable experience. The atmosphere was absolutely breathtaking — the perfect mix of natural beauty, music, design, and that unique Tulum energy. From the moment we arrived, the customer service was on point and everyone made us feel welcomed and taken care of. The entire place has such a special vibe, from the beach views to the overall ambiance. It’s the kind of place where you can relax, enjoy great company, and really take in the moment. Everything felt well thought out, stylish, and effortless. Overall, we had a great time and would definitely recommend Papaya Playa Project to anyone visiting Tulum and looking for a beautiful, memorable experience.

Delicious food, beautiful beach, excellent service. Thank you, Savero and Agustin for a lovely afternoon.

This place gives you an immersive experience in the nature. All the staff are very friendly and helpful!

The ground are really beautiful and the staff is incredibly kind. Primo at reception is awesome. He directed us to the best cenotes in Tulum. Breakfast is absolutely delicious. And I loved our rooftop pool.

The beach has a lot of seaweed, but that is all of Tulum.