The Westin Houston, Memorial City

ubicación es muy buena para cuando uno requiere atención hospitalaria,pero le falta una tarifa promocional cuando uno viene por atención hospitalaria

La carta del grill debería tener mas opciones de comida heathy, al igual que la tienda de snacks

I go up to Starbucks all the time due to working in the hospital, Ms. Porter is always so very kind and greets you with a wonderful smile. She takes her time with remembering my name and always ask how my day is. She has wonderful customers service.

I had a wonderful experience at the Marriott Memorial Westin hotel, thanks to Happiness at the front desk. She was personable, knowledgeable, and very professional. When I needed assistance with my stay, she quickly found a solution and made the process easy and stress-free. Her warm attitude and attention to service truly stood out. Happiness is a great example of excellent customer care, and I appreciate the support she provided during my visit.

Excellent service exceptional drinks recomendé the old smoked old fashion and the food food was delicios deserts enjoyable time with family members who we meet once a month to catch up with them on their daily life. Wonderful time i recomendé it Mrs Celia at the bar 024 wonderful drinks

The location was good and the staff was very friendly. Our breakfast was good and the wait staff was very friendly and efficient. The air conditioning was great which is a must in Houston.

The wifi was non-existent in our room. I had to go to the front desk to get a shower cap and the vanity kits in the bathroom were not provided as is done in most expensive hotels. We had to pay for the electric charging which is also complimentary at most hotels that charge $500 per night.

Such an amazing experience! Attended an all day event within their conference rooms, and the services provided by valet (Levent), banquet service team (food/beverage options were exceptional), and general cleanliness of the property was excellent!

The place is clean and tidy. The room is spacious, with a coffee maker and refrigerator. The bed is fantastic. It really makes a difference for a good night's sleep. The location is spectacular for someone without a car. You just walk across the skyline directly to the Memorial Mall. But the best part was the attention I received from the security manager. When he saw I had a lot of luggage to handle, he helped me very kindly.

Maybe the shower water pressure. But, it was still nice. Oh, and there´s some sort of a huge machine noise. But, maybe it´s because it´s next to the hospital. I still love this place!

I had a great experience thanks to Manuel at the front desk. From the moment I arrived, he was professional, friendly, and welcoming. He took the time to answer my questions, made the check-in process smooth and efficient, and provided excellent customer service throughout my visit. Manuel’s positive attitude and attention to detail made a great impression. It’s clear he genuinely cares about helping customers and creating a pleasant experience. Thank you, Manuel, for your outstanding service!

Manuel and Maveric were absolutely amazing! They took care of our family from the second we walked in the door. After a road trip with 3 little kids, we just wanted to relax and they made that happen! Will definitely stay here again!

It was amazing Lesia was very helpful and customer service was amazing