Ambassador Thermal Motel

Highly recommended almost perfect

Overall good stay, just the motel is a little rundown!

Nice clean accomodation, close to resturants

The room and beds had stains, the whole place really needs an update, fresh paint, some actual decor. Staff was super nice, very friendly and helpful. Something was off overall but couldn't figure out what

Property was clean but very tired and in need of a refresh (pealing paint, marks, excessively soft worn beds). Nothing to directly complain about or need immediate fixing, just a general feel that I expected better, and that only essential maintenance had been done since covid. (But this was a similar quality standard in many of the other N.I. motels we stayed in during the trip). Kids liked the pools, and a convenient location, walkable to waterfront and dining.

The property is in desperate need for maintenance and repair, I strongly suggested that the room we were in be put aside and fixed before use again. We arrived to a bathroom that was missing a cabinet door, a shower drain that didn't drain and a wet floor from the shower leaking, not to mention the ceiling was covered in mould and the paint is all flaking away. The windows are the only ventilation and it takes all strength to open them due to their position. The floor lino is all pealing away and the room hadn't been vacuumed behind the beds they were covered in thick dust. The bedroom light was strobing in one room and not able to be used. All of these were mentioned to the staff who in my opinion did nothing to warn us or really rectify the issue basically saying we could leave with full refund or stay, I was travelling with my father and my 3 children under 8 in the school holidays, this was not fair options. Wouldn't stay again

It was lovely here, felt like a short stay for us. The ovens did not work in every rooms us and family members had and when they did come to turn my one on I could smell something burning an it was because they left the top stove on. Any of my kids could have touched that stove and to make it worst I could not see any smoke alarms, everyone needs these for emergency.

Great location

Good place and Price worthy

Although it was the basic studio, it was very large and had everything i needed. Only negative was that the room looked a little run down and probably just needs a lick of paint to sort out.