The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa

We just returned from an amazing family (2 adults, 2 teens) trip to this resort. We especially enjoyed the lagoon like pool and all the dining options. Our Jr Family Club Suite was ideal and we had a great location on the resort. Our favorite restaurant was Bamboo, which our Family Club concierge helped us reserve as it was difficult to get a table. We booked three wonderful excursions through Erik G (blue shirt on the entree to the beach) that were a highlight of the trip. He was so responsive and great to work with. We considered this trip for a few years and I am so glad we finally did it. I would highly recommend this resort!

Arrived late at the property, barely enough time to get dinner before the restaurant closes. The congenial staff immediately surrounded my mother and me, transporting our luggage to the lobby and guiding me to the check-in counter. Once they realized my mother’s mobility difficulties, we were upgraded to a room equipped with railings in the restroom area at no charge. Afterward, they ushered us to a lovely restaurant and a bar in the main lobby, where we could get last minute dinner before the closing. The property’s terrain is vast, and while main sites such as restaurants, the pool, the beach, the gym, and bars are accessible on foot, there are plenty of electric cars to transport guests around the property. We were upgraded to an exclusive area with its own dedicated pool, a chic restaurant, excellent amenities, and a dedicated staff. The convivial staff around the Westin property were extremely courteous and obliging. They always went above and beyond to make our stay super enjoyable. There are plenty of restaurants serving different cuisines (booking required) that offer sumptuous meals. The Seafood, Italian, Costa Rican, and Mediterranean restaurants are MUST try. The rooms are spacious, with plenty of closet space, an iron, an open minibar, 24-hour room service, a filtered water dispenser (offering cold, room-temperature, and hot water), an espresso machine, and a tea service. The bathroom had plenty of room and amenities. I highly recommend this high-end, exclusive resort and will return again. Thank you, Brayn at the front desk, Javire and Jeffry at the clubhouse, you were awesome. Thank you, Franklin and Patricia in the Mitra Market for welcoming me with your warm smiles and manners.

We had the absolute best vacation here at the Westin Conchal Reserva! From the time we checked in to the days ahead! We tried several of their lovely restaurants and have NOT been disappointed at any of them! We are here basically for the all inclusive and also for the wonderful wild life that Cost Rica has to offer! We happened upon a man named Eric G at the beach with a blue Google shirt on and struck up a conversation with him. We found out that he has a business of planning excursions and we told him what we wanted to see. He put together a couple of packages for us at a good price and we jumped on it! We were NOT disappointed! Our dream adventure was met and we enjoyed every minute of it! We will definitely be back!

We booked this vacation through Costco which included round trip transport from/to airport to hotel. Was very helpful and smooth. The trip was about 2 hours from airport and 1:15 to airport. Can vary greatly by time of day and construction. At the hotel we were promptly greeted and driven to the Westin Club. Check-in took about 15-20 minutes and again went smoothly. We were then in our rooms a short time later in Tower 1 - adults only. The adults only section was nice in that we had a kids free pool experience. Chairs were readily available even 4 together. Around 9am this would've been more difficult. The restaurant, Faisonella, was in the club section and it was adults only for breakfast and lunch. It was sit down, but service throughout was wonderful. We (twosome) did golf on property at the hotel and it was a great course. We booked ahead for a morning tee time, but didn't seem too full. The round was $180/person in March and took 3 hours and 50 minutes. We did play the replay round as it was only $50 same day. The rate included cart, and range balls (would let you go to range 40 minutes prior to tee time). If you want to just go over and hit balls it's a charge of $35/person. There is a little short game area as well as a large putting green. The course was in great shape. We played morning round at 6600 yards and afternoon round around 6000 yards. Scores were pretty consistent with home course. It got more windy in the afternoon, but was not too burdensome to play in the 95F weather all day. Cart beverages were plentiful (soda $3, beer $4). They start you out with a cooler of ice and 3 bottles of water as well. We took about 1.5 hours between rounds and walked over to the Mitra Buffet (on Westin property) to have a buffet lunch. It is so nice to have this so close and saves some money. Course was in great shape. Lots of roll out. Green putted smoothly, but had more break than you anticipate. There were several elevated tees and overall more undulation than you would think being so close to ocean level. Our afternoon round took 2 hours 50 minutes and no one was in front or behind us. Plenty of challenge, water around, lots of large sand traps. Greens were on smaller side and had some tricky pin placements. If you hit it fairly straight you will only lose 1-2 balls/round. If you spray it you could lose 10 or more. The pro shop staff were awesome. Very friendly. Top notch. Definitely had an equivalent feel of nice, private resort golf in Florida or Arizona. The rest of the stay/services are very well covered by other customers. A couple of bits of information we discovered... Book, but don't pay for excursions until you have to. Everyone allows this and you can cancel 24 hours prior to excursion without penalty. We did the ATV tour. It was close to hotel and lasted about 1.5 hours. Was $100/couple and we took the 2-rider vehicles. Worked ok, but it is pretty rough and dusty. The vehicles are easy to drive and it would probably be more comfortable if everyone had their own. We stopped at a couple of rural beaches and got up to speeds of about 35-40 KMH max. We booked through Erik G. I got his number off Google and used WhatsApp to contact him directly. He was very responsive and helpful. We had booked La Leona Waterfall through him and ended up cancelling about 36 hours prior due to someone in our group having a mild GI illness. No problems or hassles. We did a Food Lab/Private Chef experience at Road Less Travelled (18 minute drive from hotel. This was 8 courses of Costa Rican cuisine. Was a lot of fun. Took 1.5 hours total. Was pricey ($150-180/person), but if this is your thing I would highly recommend. RLTcuisine.com. They have two seatings for four people per night at 1800 and 2000. They also offer cooking classes during the day if you want to try something different. We did some random exploring around the area. Most places take 1-2 hours to get to by car/shuttle on way. The roads are a little bumpy and if you are a car-sick person, I would recommend staying near the hotel. They are very helpful to arrange transport at Westin (especially your concierge). Pricing is about $40/hour for private shuttle. You can rent a small SUV on property (SIXT) for $150 for 24 hours, includes insurance. We elected to do this so we could do our own thing and be on our own schedule. We used the vehicle to do a boat estuary tour, visit the town of Tamarindo (Beachy, touristy, restaurants, souvenir shops). Worked great. Driving is same side as US, but just a little crazy, but doable if you feel up for it. Google and Apple Maps worked well throughout our travels, but we did have a hard copy map just in case. We got pretty remote and did not have issues with connectivity. Gas was $0.60/liter when we filled up, actually they pump the gas for you. At the resorts the restaurants had good food. Lots of options for everyone's restrictions if you have any. We were able to book times in the 3 reserved restaurants even by mid morning. We like eating early so we ate 5-5:30. The Mitra Buffett was very good and had lots of options. It's not expected but I would suggest bringing $1's and $5's with you. For a week we brought 100 - $1's and $100 - $5's. We would tip the pool drink guy $1+ and leave a $5 at meals. This perpetuated even better service, friendly conversations, laughs and our glasses were never empty. :). We tipped our concierges and cleaning people at the end of the trip. They work so hard and are so friendly. We also tipped at the end of the excursions for the guides. Gratuity if you eat out is added in (10%) and there is a 13% flat tax on everything you buy. Rooms were nice in the club. King bed, comfy mattress. We have foam mattress at home and I had no issue on this bed. Pillows are feather based. No international adapters needed for powering devices. Can use what you use in the US (2 prong, not 3). They have some direct USB-C outlets but throughout the country was more of older USB outlets if you are charging directly. Can be tougher for newer smartphones if you are trying to run all day on a single charge out in the country. Come ready to relax and enjoy the laid back pace. The country is beautiful and the people were lovely. We will be back. Pura Vida!

A beautiful resort with an incredible pool and gracious staff that are oh so helpful!! We loved getting to walk the grounds and see monkeys everywhere. The swim up bar was perfect and the kids even loved their time at kids club!! We could sit on our porch and watch the monkeys play and loved walking the beach. Erik G was the guy on the beach organizing tours and did a phenomenal job helping us out! We have a 6 and 8 year old and he organized the perfect tour horseback riding on the beach!! Once we were done our girls were asking us when we could go again. If you need a great tour, he’s your guy!! We will definitely return to the Westin when in Costa Rica!

Just spent the most relaxing week here and already dreaming about coming back. We traveled as a family of six adults (3 couples) staying in the Club area of the resort. Some highlights: - Faisanella breakfast ft. all the freshly squeezed juices. - All the wildlife around the resort! We saw (and heard) a family of howler monkeys almost daily, plus iguanas around the pool and birds everywhere. - Shoutouts to Monica from the Club concierge, who helped us make reservations for our party of six before they were even live in the app (Big fans of Bamboo, the Asian/sushi restaurant); Bergen, the day concierge for Tower 1 who remembered us by name and was so helpful; and Eduardo for leading a very fun water aerobics class! - The Club concierge happy hour at 5 pm every day – sandwiches, ceviche, chips, guac/pico, cookies, drinks. All delicious. - We also loved La Sabana, the Costa Rican restaurant. The short rib might’ve been the best thing we ate at the resort all week. Also recommend the takeaway pizza from Spirula for a quick lunch. - The resort was allegedly 95% full, but it definitely didn’t feel that way. We had no issues getting reservations at the restaurants or being seated promptly at the ones without them, grabbing chairs by the pool or on the beach, participating in activities, or calling/flagging down golf carts if we needed a ride during the day or at night. We also did an excursion through Eric G down on the beach, where we took a river cruise and got up close and personal with some white-faced capuchin monkeys who boarded our boat! And a shoutout to Maggie and Diana of the orange massage tent on the beach – they were fantastic. For $40/hour massage, we were able to visit several times throughout the week. It was so relaxing listening to the waves while getting every single knot worked out!

We loved this hotel! By far, it has the best pool we have ever floated around in with a frosty cold drink from the swim up bar! Pool temperature was perfect. Wildlife can be seen all over the property, the howler monkeys will put a smile on your face every time you see them playing in the trees, golf course or strolling through the property. Plenty of lounge chairs around the pool offering shade or sun. The rooms are well appointed, quiet and comfortable. Food was good with lots of options to change it up each day. Loved the water aerobics class and getting a message on the beach. The beach is all seashells, cool to see. Swimmable too. We had rented a car at the airport- I won’t go into the details but we were left stranded with Hertz saying they didn't have a car for us. Lucky for us, the Westin had a booth in the baggage claim area and were able to help us with a transfer to their property. The Westin is fully staffed and ready to help make your stay enjoyable. Traveling as a couple, we were not excited to stay at a property full of kids. We had considered the W which is on the other side of the golf course but decided we couldn't pass on the pool and all the fun stuff the Westin had to offer. Even with the kids, we still loved this hotel and have been recommending it to all our friends. The golf course looked wonderful and we had wished we had brought our golf clubs You can move around this property with ease; the shuttles are constantly available to get you around the property. It was also nice to walk the property, enjoy an evening stroll back to the room after a fun night out. There is nightly entertainment to enjoy after dinner. This hotel is first rate and beautiful evening sunsets can be viewed on beach. It is perfect for sun loving couples, friends and families. The staff is there to help you in any way and to be sure you have a great time. No complaints only smiles

Here’s a polished, professional version that is firm but credible and balanced: ⸻ We chose this property expecting the level of quality typically associated with The Westin brand. While the staff we interacted with were kind and professional, the overall experience felt like a 3-star stay at a 5-star price point. At booking, it was never clearly communicated that we would be placed in the Family Club category. We only learned upon arrival that this limited access to more than half of the resort’s restaurants. The concept itself is not the issue, but the lack of transparency significantly reduced our dining options. Of the restaurants we were permitted to access, several required reservations. We requested reservations at check-in but never received confirmation. When we followed up the next day, we were told everything was fully booked and we might have availability the following day or later. It ultimately took multiple follow-ups, including my husband visiting the Family check-in desk again on our third day, to secure a reservation. Dining should not require this level of effort at a resort of this caliber. Our first dinner experience was also disappointing. Multiple wines listed on the menu were out of stock, but we only learned that after attempting to order them. My husband ordered a Moscow Mule that could not be made because they were out of ginger beer. My steak, ordered medium, arrived extremely rare and tough and was inedible. The overall experience felt disorganized and below expectations. Our room presented several issues as well. We had ants and had to place trash cans outside nightly. Multiple windows had visible cracks, allowing warm air and insects, including geckos, into the room. The bathroom was consistently hot due to air leakage and had a persistent odor that suggested it had not been thoroughly cleaned. The general cleanliness of the grounds was also concerning. Early one morning around 7:00 AM, there were leftover lemon and lime wedges, dirt, and trash around the pool from the previous day, along with several large dead cockroaches. When we returned from breakfast, the pool area was still being cleaned, which made it difficult for our children to swim. The staff were polite and helpful when approached, and we appreciate their efforts. However, the overall experience did not reflect what we expect from a Westin property at this price point.

I stayed I Westin during March and I founded very hospitable. The beach is clean with beautiful people. My room is comfortable and cozy . During my stayed I met Erik G with Google shirt and he put together a great tour . We loved it . Highly recommend it . Besides all this we will return to Westin because I love it here .pura Vida

First all-inclusive with our 9 and 11 year old daughters and we LOVED it (typically a Four Seasons family). The beach is perfection, waves are kid friendly, water beautiful and lots to do at the resort. Iguanas are everwhere, the activity squad is amazing (especially Ronnie and Julissa) and I cannot say enough good things about the enitre stay. We did a coctail making class with Bryan (was so good) and a ceviche making class at the pool with our kids and we also really enjoyed that. Manglar was our favorite restaurant the filet mignon, tuna tartare and sangria were amazing. Loved all the choices at the food hall. My kids had a blast at kareoke nite and the silent disco dance party. I got a $40 massage with SAMI on the beach which was one of the best. Our room was great too, great service all around. Felt incredibly safe, taken care of and always fun stuff to do if you want. LOVED IT and will be back.