The Oriental Legazpi

I booked 3 rooms one of the room have insects, like ants, bugs,cockroaches. I asked for the supervisor nobody came instead they move my sister and her husband to another room , again the room have insect, again I asked for a supervisor instead a kid with a Baygon showed up, and said he will spray the room, he made mention that he sprayed the room before my sister occupied the rooom. A female showed up in the room saying that she is in charge of the insect prevention of the hotel, she keeps blaming the guests that the cause of the infestation are guest bringing foods. Again they offer them another room, but my sister got frustrated and just let it go. I understand that hotel is under renovation, but that’s no excuse for not maintaining it clean. The rooms were all not fully cleaned. There coffee marks and other stain all over the place especially the bathrooms. I was there last year, and it was not like this, what a disastrous stay in this hotel. The staff are excellent, they are all helpful, but the facility is horrible

room 308 deluxe mayon the coconut tree cant saw it the mayon. too noisy for decoration. thankyou

I have been to The Oriental several times. It's always good and clean. They called me a shuttle for a nearby ATV adventure.

Great Stay. Great staff

good. hotel was comfortable. location may be a bit difficult to reach via tricycle (which is a common mode of transportation in the area) especially when taxis are hard to come by.

Very satisfied with the hotel as a whole. We occupied five rooms and everybody agreed that our over-all experience with staying at this hotel is very satisfactory. Terrific daily breakfast served. We will certain stay at this hotel again and endorse it to relatives and friends.

One thing though was I passed by the front desk to ask for the wifi password and the lady attendant was in the phone, acknowledgement could have been suffice but Inever got it. Until somebody should up.

Place so dirty - I’m so Sorry‼️ ...

For the price I paid and after my visit , I would have not made reservations at the oriental . The staff was very friendly and the view from the hotel is beautiful . Upon check in , the employee Stephanie did not seem to be pleasant . She was short in my questions to her . The pool is probably the only reason I didn’t check out the next day . My son needed to keep busy while staying .The rooms are outdated , smelly and has bed bugs . I immediately started scratching after a few hours after lying in there bed .The bathroom had a horrible stench and mold . The cleaning staff were very friendly and greeted us every time . I will not return and advise others to look elsewhere . Ask for recommendations from friends who live in legaspi about newer hotels .

it took a long time to check in we are there at 1:30 PM and we are able to go to our room at 4:00 PM. The toilet in the evening has no water..no flush.. a very disappointing experience ....I am expecting a room with good facilities especially the bathroom.... I would like to ask how to get my official receipt from Expedia? I need it but the staaf at the hotel told me that I can get my receipt thru expedia...please help....