Alcoa Inn

We had 3 different rooms, 3 couples, we came in to ride the Dragon. We booked the rooms online and we was told they don’t show our reservation and they are going to go ahead and find us some rooms. By management he “upgraded” our rooms. I’m not exactly sure what kind of upgraded we got, room 1 when we walked in smelled of smoke (non smoking) bed is ridiculously nasty, bathroom around the tub cigarette burns, holes in ceiling, and while we was trying to sleep there was a mouse in the wall that scratched all night long. I got no and I mean zero sleep last night. Room 2, two full size bed “upgraded” again room filthy, same issue with the bathroom (cigarette burns around tub) room had a roach on the wall. Room 3, “upgraded” same cigarette smell, there was hair in the bed. When they called the front desk and asked for new sheets they was told they didn’t have any. Was told per management that he should of told him when they first got there. Who looks at the bed and sheets when they first get a room? I did tell the woman at the front desk about the mouse and she did not act concerned. Do not get a room here!

Nice cheap little place to stay in for the weekend.

The first room I was in, I had to have them call the police because there were two people fighting outside my window. They moved me to another room after calling the police twice. The second room had a pee stain on the bed and roaches crawling out of everywhere. They were coming out of the fire alarm, cracks in the bathroom and were under the pillow. I left and went to another hotel. The manager would only agree to a partial refund which I still have not received.

When we got to room we noticed one side of headboard disconnected from wall. We called to see if maintenance come up. He said ok. We waited until dark before we gave up. Room clean and fresh. The headboard did not fall completely off the wall as we were afraid it would. Nice beds. Liked staff at time of check in

I had to cancel because Doc would not allow me to fly. I sent a package ahead, so when a friend drove me, I stopped at Alcoa to pick up package. Judging from the lobby, more cleaning is in order. I did not see a room, but reviews are very negative.

So dirty we couldn't stay but they wouldn't refund all of our money. We never unpacked and were there only ten minutes and we got charged 20% of the room charge. That's not right.

This hotel is only a mile from the airport but is quiet - no airplane noise. Traffic was minimal. Room was clean, spacious. Bed was new and very comfortable. All appliances were clean and functional.

We had a last minute trip, this was the closest place to our destination. The hotel was awful! Nasty, block walls, no breakfast, and even the coffee was bad. We slept in our clothes, refused to shower in the nasty tub with cigarette burns. We left our luggage in the car to prevent anything from getting in it over night.

Horrible place to stay. Long term guest hangout smoking working on cars. Very loud. Beds are a joke.

Location was great. Motel was a Disaster